Reviews
Car specialist
Joshua was excellent in helping us getting a good deal on a trade in and buying a used car...he went up and beyond. He also let us handle our business while he did all the paper work and kept us posted on every outcome...he was postive and stayed on point with everything i would rate him with a 10 star rating on everything... I would recommend anybody to go to talk to him about a car....thanks joshua for everything and making this experience a good one...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New vehicle purchased
My salesperson Ms. Perla was amazing. She was very personable and genuinely cared about my purchase. I would recommend her to anyone interested in purchasing a vehicle new or used. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carolyn saves the day
ALL I CAN SAY IS IF YOUR LOOKING FOR SOMEONE TO WORK WITH YOU AND NOT AGAINST YOU IN THE CAR BUYING PROCESS REACH OUT TO CAROYLN AT RICK HENDRICK CHEVEROLET IF IT WASNT FOR HER I WOULD NOT HAVE GOTTEN EXACTLY WHAT I WANTED. THANK YOU CAROLYN
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service and follow up
Even though they were very busy, turnaround was quick.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
jcobb003@gmail.com
Great experience. Very easy process. I would shop here again for a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
Josh Fenelus is a awesome car dealer. He showed my mother he?s a honest guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding service! Bought a new Blazer and will be...
Outstanding service! Bought a new Blazer and will be buying a new vehicle form them again. The staf was great and no hassle or issues during the buying process. We traded in a vehicle and were out the door in 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rob, thank you so much for your positive comments about our team! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great job and customer service. I did not have to wait...
Great job and customer service. I did not have to wait long for my service to be completed. Visit was pleasant and nice. Everyone said good morning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kbaber, your wonderful feedback and rating mean a lot to us! Thank you for the great review! If you have any further questions, please give us a call. We're always happy to help!
Kbaber, your wonderful feedback and rating mean a lot to us! Thank you for the great review! If you have any further questions, please give us a call. We're always happy to help!
Great dealership, go see Josh Fenelus
Great experience working with Josh Fenelus on the purchase of a Chevrolet Colorado for my son. He definitely went the extra mile to get me a price that I liked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The process was very quick. Wes Slane was very helpful...
The process was very quick. Wes Slane was very helpful and did his best to get us a good deal. Caroline laughed at me as she was walking by, but I guess I said something funny. But overall, it was a great experience and I will come back when it is time to get a bigger truck. Thank You Wes and the entire team for making this a hassle free experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! We are always happy to help!
