Meet Josh Hoke Jr.

Thank you for sharing your experience with us. We apologize for any frustration caused by the mileage disclosure timing and appreciate your patience throughout the process. We're glad we could offer the complimentary oil changes as a way to make things right. We understand how important warranty coverage is, and while we couldn't match the other dealer's offer this time, we hope to have the opportunity to better meet your needs in the future. Thanks again for your feedback and for considering us!

Thank you for being a loyal customer over the past 30+ years — we truly appreciate your continued support and trust in Laird Noller. We're glad to hear that most of your interactions were positive and that you’ve had good experiences with our service department. That said, we’re sorry to hear you were frustrated by the financing process and the additional fee. We understand how unexpected charges and financing requirements can create confusion and frustration, especially for longtime customers like yourself. We’d welcome the chance to speak with you directly to clarify the fee and discuss your concerns about the loan terms. Please feel free to reach out to us at CustomerConcerns@lairdnoller.com so we can look into this further. Your feedback is important to us, and we want to ensure your future experiences reflect the level of transparency and service you deserve.

Thank you for the kind words! We're glad to hear our team took the time to explain everything clearly and that you were seen quickly — that’s exactly the experience we aim to provide. We appreciate your trust and look forward to helping you again whenever you need us!

Thank you so much for the awesome feedback! We’re thrilled to hear you had a transparent and easy car-buying experience with us. Your recommendation means a lot! We look forward to helping you again in the future.

Thank you so much for the great review! We're thrilled to hear you loved your experience and that our team was able to make the process easy and enjoyable. It’s always our goal to help our customers feel confident and comfortable with their new vehicle. Enjoy your new ride, and don’t hesitate to reach out if you have any questions down the road!

Thank you for sharing your experience. We're sorry to hear about the challenges you faced in Topeka, but we're truly glad that our team in Lawrence was able to restore your confidence in both the vehicle and the Hyundai brand. It means a lot to know we could turn things around for you, and we look forward to being your trusted location for both sales and service moving forward!

Thank you so much for your great review! We’re happy to hear that Fabian made your experience smooth and hassle-free — that’s exactly what we strive for. We truly appreciate your business and hope to work with you again in the future!

Thank you for taking the time to review us. We're sorry you had a hard time getting in touch with us. Please feel free to reach out to customerconcerns@lairdnoller.com for anything in the future.

Thank you so much for your kind words! We're thrilled to hear that you've consistently had excellent service at our dealership. Our team truly values your support and is always here to ensure your needs are met with care and professionalism. We look forward to seeing you again soon!