Reviews
Colt Anderson entered a bid for a conservation district
Colt Anderson entered a bid for a conservation district use vehicle. He was timely in his bid, and once the bidding closed, we awarded Halladay Motors. We had the vehicle delivered from Cheyenne to Worland within 4 days. It would have been sooner if not for some bad weather. The vehicle was delivered in great condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Washakie County Conservation D, thank you so much for your comments about Halladay Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. One more favor to ask if you're feeling generous, we would love for you to go online and share your positive experience you had with us. Warm Regards, Heather Urquidez Nissan Service Manager Halladay Motors 307-634-1511 ext.1201 heather@halladaymotors.com www.halladaymotors.com
The service department did a great job keeping me
The service department did a great job keeping me informed while my vehicle was in the shop. When they were first told the part was back ordered they were able to get me in a loaner so I wasn't without a vehicle. Most dealerships don't offer this. The part came in quicker than expected and they had my car back to me within days. They kept me informed along the way so I always knew what was going on. Thanks Dillon, Heather and the technician that worked on my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review, Angie! We're thrilled to hear that our service department took great care of you during your visit. Keeping you informed and providing a loaner vehicle are just part of our commitment at Halladay Nissan to ensure your convenience and satisfaction. We appreciate your recognition of Dillon, Heather, and our technician. We look forward to assisting you again in the future! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Halladay Nissan has a fantastic service department.
Halladay Nissan has a fantastic service department. Highly recommend them. Very professional and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our service department at Halladay Nissan. Our team strives to provide professionalism and friendliness to all our customers. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
RJ kept us engaged in conversation while we were waiting.
RJ kept us engaged in conversation while we were waiting. He was able to answer all our questions and make us feel like valued customers. The entire staff was very friendly and it seemed genuine rather than forced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rayna! We appreciate your wonderful feedback about your experience with RJ and our team at Halladay Nissan. We're glad to hear that you felt valued and engaged during your visit. Our goal is to provide a genuine and friendly atmosphere for all our customers. We look forward to seeing you again soon! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Consumer Beware - do not have your car worked on here.
Consumer Beware - do not have your car worked on here. The people in the service department on the most dishonest people I have ever dealt with at a dealer. They attempted to overcharge until my wife questioned the final invoice, the repair they made was faulty and they did not take ownership of it. Save yourself a huge headache by bringing your vehicle elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Trent. We understand your concerns regarding the service you received, and we take this feedback seriously. At Halladay Nissan, we strive to maintain high standards in our service department. I would like to discuss this matter further with you to see if we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Friendly employees and didn't have to wait long since I
Friendly employees and didn't have to wait long since I was first in line.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Diana! We’re thrilled to hear that you experienced friendly service and minimal wait time at Halladay Nissan. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
the young fellow with the service support was excellent
the young fellow with the service support was excellent about explaining the recall. the service department always does a great job and the car wash helps
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James Green, thank you so much for your comments about Halladay Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. One more favor to ask if you're feeling generous, we would love for you to go online and share your positive experience you had with us. Warm Regards, Heather Urquidez Nissan Service Manager Halladay Motors 307-634-1511 ext.1201 heather@halladaymotors.com www.halladaymotors.com
Courteous service staff provided immediate check-in and
Courteous service staff provided immediate check-in and kept me informed about progress of required service work on my vehicle, plus informed me of other maintenance items that might need attention in the near future. Pleasant customer waiting area while waiting for my vehicle to be finished
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James Roehr, thank you so much for your comments about Halladay Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. One more favor to ask if you're feeling generous, we would love for you to go online and share your positive experience you had with us. Warm Regards, Heather Urquidez Nissan Service Manager Halladay Motors 307-634-1511 ext.1201 heather@halladaymotors.com www.halladaymotors.com
Viviana was the ideal sales representative for our buying
Viviana was the ideal sales representative for our buying experience. We have never financed a car as we always preferred to buy outright. Although we did not buy our initial pick the first day on site, as we wanted to continue to shop around, Viviana did a great job at keeping us informed of a particular cars continued availability and any significant price adjustments. During the initial buying process she was informative and attentive. She made my wife and I feel comfortable, without imposing any ill feelings that normally accompany a larger purchase of this type. She was able to change my mind on the stereotyped car buying environment filled with malaise and obscurity and I enjoyed purchasing the vehicle with her assistance. She mentioned she was new to the position but any shortcoming that might come with being new were not readily apparent as she performed her job seamlessly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David Johnson, thank you so much for your comments about Halladay Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. One more favor to ask if you're feeling generous, we would love for you to go online and share your positive experience you had with us. Warm Regards, Heather Urquidez Nissan Service Manager Halladay Motors 307-634-1511 ext.1201 heather@halladaymotors.com www.halladaymotors.com
I like the whole process of being able to get my vehicle
I like the whole process of being able to get my vehicle In quickly, I like how they send you the message before they work on it and let you know what the problem is and if you want it fixed if not! Matt C is the best Mechanic out there. Dillion F has great customer service! They are dependable for sure! I appreciate it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kellie Cisco, thank you so much for your comments about Halladay Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. One more favor to ask if you're feeling generous, we would love for you to go online and share your positive experience you had with us. Warm Regards, Heather Urquidez Nissan Service Manager Halladay Motors 307-634-1511 ext.1201 heather@halladaymotors.com www.halladaymotors.com