Reviews
Write a reviewOur son bought a car 7days ago got it home and realized they didn’t give us the garage to take it to for oil light reset texted that night and next day never got response. The following Friday (7th day of ownership) I was driving call stalled out near in a turn and now will only drive 30mph it’s now sitting with all kind of mechanical lights showing. We have reached out again for information and no response. Today I had to take day off to go in person to see what they are going to say. They sold us a warrenty but no one will return calls or text on where to take it for repairs. Sale guy kept tell us you need anything just text I respond faster that way. Now we have a car that is useless to us!!!!
Our son bought a car 7days ago got it home and realized they didn’t give us the garage to take it to for oil light reset texted that night and next day never got response. The following Friday (7th day of ownership) I was driving call stalled out near in a turn and now will only drive 30mph it’s now sitting with all kind of mechanical lights showing. We have reached out again for information and no response. Today I had to take day off to go in person to see what they are going to say. They sold us a warrenty but no one will return calls or text on where to take it for repairs. Sale guy kept tell us you need anything just text I respond faster that way. Now we have a car that is useless to us!!!!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 1.0
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently contacted this dealership about the BMW they have. They salesman couldn't really answer questions are the recall on the airbag. He was unable to tell me what kind of check and inspections their vehicle goes to. It also seemed like he didn't want me to take the vehicle to a mechanic. If my experience doesn't improve I doubt I'd be buying a car or recommending this dealership to anyone else.
I recently contacted this dealership about the BMW they have. They salesman couldn't really answer questions are the recall on the airbag. He was unable to tell me what kind of check and inspections their vehicle goes to. It also seemed like he didn't want me to take the vehicle to a mechanic. If my experience doesn't improve I doubt I'd be buying a car or recommending this dealership to anyone else.
- Customer service
- 3.0
- Buying process
- 3.0
- Quality of repair
- 3.0
- Overall facilities
- 4.0
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service. i am so pleased with the vehicle. prices are some of the best in town. Great experience.
Great customer service. i am so pleased with the vehicle. prices are some of the best in town. Great experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Janet...We are really appreciate your business, and we promises that we will always meet your expectations.
Pretty honest...I will with out a doubt be recommending all friends and family to this dealer. Gus is great to work with.
Pretty honest...I will with out a doubt be recommending all friends and family to this dealer. Gus is great to work with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Adam for your business, I'm so glad you end up choosing The Mercedes-Benz. I promise you that this MB, if it's not going to meet your expectations it will exceed it! and it's going to be a lot of joy and fun for years to come.