Anchor Nissan

When I brought my vehicle in, I just asked for a quote to replace my muffler because the sound was obviously indicative of a leak or some type of damage. The service advisor spoke very fast and I was led to believe that there would be an additional charge of $224.95 if it was not a muffler problem and further testing and diagnosis was needed. After waiting almost 2 hours, I was told I needed a new muffler which I already knew and informed her when I walked in the door. I have absolutely no idea why I was charged $224.95 for an obvious muffler issue that I had already informed them about. They also mentioned an issue with the wheel bearings which I had known about for years and had even discussed with them in the past. $224.95 to give me a quote for a new muffler is obviously an extremely unethical amount to charge to just give me a quote for a muffler.

I purchased a 2022 Ram city pro master Sight unseen and never drove it It was delivered to my house in upstate NY Amazing condition and exactly how it was represented on line Anchor worked with my finance company and closed the deal with no issues. I test drove the vehicle found a slight pulse in the brakes… texted that there was an issue and within 15 min I was guaranteed that they would cover any issues to get it fixed 💯 % covered. No that’s someone who stands behind what they sell Rhode Island has a honorable and trustworthy dealer to do business with with I will buy from them again Jim H North Coast Catering. Thanks again

GOOD. WHY A 15 WORD MINIMUM? THIS IS STUPID NODODY WANTS TO DO THESE SURVEYS TO BEGIN WITH!

Three hours for oil change is unacceptable. Tuesday morning with an appointment. Truly poor service. I’m told you had wrong filter. All that time then you check off tires need rotating after you give me back the vehicle 3 hours later, really! You couldn’t send a guy to go pick one up?

Great dealership. Always thorough and consistent. Their work is exceptional. Explaining everything in clear precise terms.

Very high quality work at the garage and clean showroom. The staff was very courteous and knowledgable.

I've been taking my Nissan there for 10 years, Never had a problem, always great customer service....definitely recommend! The coupons are a bonus!!!

Excellent experience getting my car repaired after an accident. Explained what was being done and how long it would take. Patient. Answered all my questions and concerns about renting a newer car than I had.

I had a great experience purchasing my new Rogue from Eric at Anchor Nissan. Eric was friendly, knowledgeable, and made the entire process smooth and stress-free from start to finish. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. I love my new Rogue and truly appreciate the excellent customer service I received. If you're looking for a new vehicle, I highly recommend asking for Eric at Anchor Nissan.

Service department is very good. Sales is another story. I have found better prices elsewhere closer to my research.