Anchor Nissan

Brought car in for first maintenance, service was quick and dealership was pleasant to wait at.

DO NOT BUY OR SERVICE HERE! DISHONEST! NO SERVICE AND NISSAN DOESN?T EXPECT CARS TO BE RELIABLE! I purchased a car I was under the impression was a certified preowned vehicle here in the spring/summer. A few weeks ago the gear shift stopped working, making the car undrivable and stuck in the ?park? position. I had the car towed. When brought into the dealership to be serviced, I was told it was not covered under the extended warranty I purchased at the point of sale. I asked what they thought was wrong with the vehicle and the rude service secretary told me ?it?s not what we think, it?s what we know?. The Nissan dealership charged me for the half hour they looked at the vehicle while I sat waiting for two hours in the waiting room. They informed me the car needed a new shifter assembly. (so?Nissan parts aren?t built to last and you won?t stand behind them in the least?!) I tried the 1-800-Nissan number and was informed there was nothing they could do, while the car was at one point certified preowned, it never was for me under my name, and the warranty sold to me by the dealership at the point of sale, was actually a third-party warranty. I called the warranty number and was told they simply wouldn?t cover that part. I asked if a mechanic found an alternate reason for the issue could that mechanic make a new claim. They said no, unless myself and the mechanic were 40 miles away or more from the dealership. My reliable mechanic actually took a good look at the vehicle, found the contact points inside the shifter simply needed to be cleaned, did so, and now the car works. The complete lack of service for a vehicle they sold me LESS THAN A YEAR AGO AND WOULD NOT OPERATE, was insane and disgusting. The rude secretary did not in fact know what was wrong with it and I was about to be charged for a whole new shifter assembly the car did not actually need. Left team Nissan on this one. They really don?t expect their cars to last.

Easy and hassle-free purchase and negotiation. Ishmael was open and honest from the availability, to the test drive to the offer and acceptance of suggested price.

Went to Anchor for a oil change service and was treated tremendously. The staff was extremely friendly, and the extra details of a multi point inspection and car wash was greatly appreciated. Would highly recommend Anchor Auto for all your Nissan needs.

I've bought two cars from sales associate Eric Fera, pleasant (no pressure at all), knowledgeable, and professional! I've recommended three friends to Eric and they were just a pleased. I've had my car's maintenance work done here also and am very happy with this process as well. Highly recommend!

My oil change was fine. I had an issue a months ago about my back up camera not working. Sometimes all I got was a blue screen. They cleaned the contacts and said if it happened again they would change out the camera. Again this time all they did was clean the contacts. Another issue I had was there were no covers on my wiped bolts. They found one which they installed and ordered a second one. I went a couple if days later they installed the cover but charged me $2.57 for it. They were not on when I bought the car and I also have an extended Nissan warranty. It is not the cost but the principle I do not feel like a valued customer.

My husband bought a Frontier here 3 years ago. At the time there was no manual transmission available. He recently purchased a used 2019 Frontier and wanted to have it check out just in case there was anything wrong. The service department went through it and checked just about everything possible. My husband was very happy and also got all of this questions answered in detail. We can't say enough good things about both the original purchase and the service department.

Had appt. for Oil change and Customer service notified us Recalls that had to be done. Everyone very helpful, explained everything and did everything before giving the car back. My whole family has bought cars here and we have come back after years to buy back. Extremely satisfied! Thank you!

Whatever work I have done it is always done properly and most efficiently. Service personnel are conscientious and sincerely friendly. Nice people, nice place?.quite comfortable spaces to wait!

The staff was very guest friendly, I waited for my car. TV..coffee..and snacks...very much appreciated