Norm Reeves Hyundai Superstore

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

Great salesman, very nice and knowledgeable. Dealer has large inventory. Every color in stock for me to choose.

From arrival at the dealership to paying the final bill I am treated like a customer. The work has been done correctly each time. I use Norm Reeves for my Hyundai because their mechanics have the knowledge, skill and resources to do the job correctly the first time. Although cost have increased I take that as a sign of the times, I would rather pay a little more and not have to make return trips. thank you Norm Reeves.

Great service by Adam Fejes He was very patient, helpful and professional. Thanks too to Saeed Naderi.

My experience was pleasant with this Hyundai Superstore. Originally was there to see Scott Kim but transferred over to another person. Michael Monji (Internet Sales) was a great salesperson who has been there for over 5 yrs. We had great stories to share about our immigrant families while we waited and "bonded." Took time and care all the way until the end. Replaced my license frame unto the new car, explained features on how to use. Set up the preferences that I had on my old car to match the new. Took a little over 3 hrs for the whole process but it sure went by fast like when you are at a casino...just not winning any money...maybe some dealer discounts. haha! Nicole the finance person was nice and pleasant as well! There are some things I wanted more explanation (which I had forgotten to ask at the time) of which was different from my experience with Puente Hills Hyundai who explained several things but it was a lease previously and this time a new purcahse, but I was able to ask for them in email after.

Bought ionic 5 in 2023 new.6times had battery problems.jump start every time.took to dealer it’s a run around.paid for new battery in January and last week had same problem.I drive Lyft and every time get a customer had to jump start.last week I sent to the dealer on tow truck and they said it’s battery died again.hope the GM reads this note and check with his service department might be some action needed.even complained to Hyundai factory no response.Very sad first time bought Hyundai never recommend anyone to buy.

Great experience with Mike De Leon! He was super responsive and helpful. He gets 5 stars! Unfortunately, the dealer forced me to pay for some security "feature" that I absolutely didn't want or need. I realize it's common for dealers to add these high margin "extras", but I'm not a fan of this approach to selling cars.

Elijah was very helpful and attentive to my needs and wants. He was patient and willing to work with my budget.

The entire process was a hassle from the moment I stepped in the store despite having done everything else online. Moved from office to office to go over the same 'warranties' and 'offers' repeatedly. After finishing, I am contacted by Kyle in Finance to do a 'interview' that is mandatory for financing. I complete the interview but the dealership doesn't stop there, Cesar from Finance starts contacting relatives that were listed on my finance application about it, despite me having completed everything. Serious mishandling of data and poor internal process control at Hyundai. A one and done deal for me and Hyundai.

The team was very attentive, answered all of our questions, very thorough in the explanations and had us out of the dealership quickly. It was a great experience.