Skip to main content

Prestige Auto Group

(424 reviews)
Visit Prestige Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
(866) 859-4452 (866) 859-4452

Reviews

(424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

great service

everyone was nice and very helpful, i had great service and got a beautiful car, id come back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We were happy to assist you into your first car!! Thanks Emilio!

2008 Dodge Caravan

Very happy with the customer service and overall experience. Helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Welcome to the Prestige Family Dee!

Needing a nice car

If I got a dollar for every smile, the car would have been for FREE. Nice people that seem genuinely to care about helping me out with a car. No complaints....GOOD customer relation skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Was a pleasure assisting you and your wife! Thank you Klay!

Happy Jeep Cherokee Owner

I was very exited and happy overall. My payments were a little more than expected but I am at ease with my experience and I'm going to enjoy my purchase. After all, we only live once! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Have fun in that Cherokee!!

FANTASTIC EXPERIENCE!!

They helped us into a car when no one else could. They have a friendly staff that will help you to have the best experience possible. They didn't give up on us and we were in a new car the same day! We will defiantly be back for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank Jonathon and Casey...enjoy that Edge!!

mercury mountaineer purchased here...ref.by friend

i would recommend anyone to visit prestige auto group. nice selection of vehicles, no pressure in buying one. very friendly employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your business.

Buyer beware.

When I purchased the vehicle, from first appearance it looked very nice..It road well,and when I got the vehicle home I've had problems ever since. Thank god for the warranty, because Im having all kind of problems with it. I haven't had the truck a month and I think the transmission is going out. Help!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We have bent over backwards to fix all the things you have asked...we even set up an appointment for you to take it to our Service Department in Cuyahoga Falls but you never showed up. It is a mechanical object and as such will have problems,which is why we include a warranty at no charge.... we have been here to assist you the whole time, there was no need for you to call and cuss out our staff. We strive to provide the best customer experience and 98% of the time we succeed, unfortunately sometimes no matter how hard we try a customer is not happy.

Mazda 5

this was a great place.. loved all of them they stayed open and hour waiting on me to get there. they r very friendly if i ever need to i will for sure come back great great place.. 5 stars :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Enjoy that Mazda Samantha!

suzuki

they have great service and great people work here. they're detailer's are awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the kind words Cody!

Very friendly and great customer service!!

We have been looking for a truck for a few months, and for the price and condition, this was by far the best that we found. After driving almost 4 hours to come test drive the silverado we are very pleased! Best costumer service and friendly staff. They really want to make sure that you are driving away in a great vehicle with nothing wrong!!! I will be back to buy my next vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Enjoy the truck Smitty!