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Century Buick GMC

(315 reviews)

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Century Buick GMC from DealerRater.

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Great customer service!

I came in August to purchase a 2017 lacrosse which not available. They stay in touch with me over the next 3 months and then made sure I got what I wanted. Process was smooth and worry free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Buick Enclave

The 2017 Enclave is identical to the 2013 except for being 4 yrs newer, and the 'lane change warning', mud flaps, and door edge guards,,,,We liked the 1st one so much, we got a newer version of the same. Steve Davis was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Acadia denali

Came back as I previously bought car here. Got better trade -in here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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review on buick encore and steve davis

I love my Encore, It handles well, is small yet roomie enough. Steve Davis was a great salesperson. He showed me all the smells and bells, not that I remember them all, but I know he will be happy to refresh my mind either over the phone or at the dealership. He also found me a great and fair deal. Would I come back? Yes, we have bought many cars from Century Buick and Steve has usually been our go to guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of a Buick Encore, at Tampa Century

Bill Boyd is an outstanding sales person. It sure was a happy experience to buy a Buick encore. Bill explained all the working of it with patience and with great knowledge. It made me confortable and I am now the owner of a wonderful car. Thank you Bill and thank you Century. " French lady"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat customer. Outstanding service

Steven Royall was a consummate professional and very knowledgeable on the features and differences of the 2017 Acadia. Mark was also great. We will be back to lease another vehicle in 36 months, I'm sure. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Experience

My wife and I recently purchased a 2017 Arcadia Denali at Century and were very impressed. Steven Royall provided professional, efficient and personable service. We never felt pressured, his product knowledge was deep, and he worked with us to create a fair deal. The facility is terrific and unlike any other dealership experience I've had. I'm happy we chose Century and Steven to help us get our new family car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Casey Bauer - Salesman

Casey was very knowledgeable and enthusiastic, a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Casey Bauer

Casey Bauer was excellent... very fast sale, no pressure, pleasure to do business..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sally

Good service from start to finish. I essentially knew what I wanted, I was shown options and modified my choice. I am pleased with purchase and the service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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