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Meet Charlton Alves

Charlton Alves headshot
Hyundai Sales
(89 reviews)

Reviews

My service advisor did an excellent job of explaining

My service advisor did an excellent job of explaining what needed to be done to my car. He also kept me informed the progress the mechanic was making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad to hear that our team provided clear communication during your service at Coconut Creek Hyundai. We appreciate you sharing your experience.

I had an outstanding experience purchasing my vehicle at

I had an outstanding experience purchasing my vehicle at Coconut Creek Genesis. From the moment I arrived, the staff was incredibly welcoming, knowledgeable, and respectful of my time and preferences. The entire process—from test driving to financing—was smooth and transparent, with no pressure or hidden surprises. Special thanks to the sales and finance teams for their professionalism and for making sure I felt informed and confident every step of the way. I’m absolutely loving my new Car and highly recommend this dealership to anyone looking for a quality car-buying experience. Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're grateful for your kind words about your recent car-buying experience at Coconut Creek Hyundai. It's great to hear that our team helped make the process smooth and transparent for you. Enjoy every moment with your new car, and thank you for recommending us.

Una experiencia muy favorable para mi estoy muy contenta

Una experiencia muy favorable para mi estoy muy contenta mi respecto para ustedes son exelente ♥️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Te agradecemos mucho por tus amables palabras. Nos alegra haber cumplido con tus expectativas en Coconut Creek Hyundai.

This dealership provides great service on all levels.

This dealership provides great service on all levels. Arrived left my car went inside and mixing and now they’re telling me it’s done and I’m leaving. nohassles. Everything runs smoothly and efficiently you can get in and out quickly. Everything is personalized from the minute you walk in. Every experience I’ve had with this dealership has been excellent. They treat their customer as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased that you had a seamless experience at Coconut Creek Hyundai. Our team works hard to provide personalized service. We hope you'll visit us again when needed and continue enjoying your vehicle.

Service was excellent as you enter you have someone

Service was excellent as you enter you have someone there to assist you in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for highlighting the prompt service at Coconut Creek Hyundai. Let us know if there's anything else we can do to assist.

Best experience hands down.

Best experience hands down. Charlton and Nadine deserve 10 stars for the care that was given to me and my husband on Saturday. He was in an accident the day before that left us in need of another family vehicle. Whole process was easy and the quality of the vehicle we got was fantastic for the price we are paying. Thanks guys for making it all possible for us. You are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words about Coconut Creek Hyundai. We're grateful to hear that our team made a positive impact on your experience and helped you find a good family vehicle. Best wishes from all of us.

Very quick and easy process.

Very quick and easy process. I got to go home with their free Lyft program so I didn't have to wait at the dealership, and they were done within two hours. Everything was paid for as it's a leased car. Frank Darrigo is a very nice and down-to-earth service advisor. My car came back smelling and looking brand-new. Thank you so much, y'all! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thanks for sharing your experience. Coconut Creek Hyundai appreciates your feedback on the Lyft program and our team's service. Have a great day!

I had a very pleasant and complete experience with making

I had a very pleasant and complete experience with making appointment and customer representatives. Definitely recommend this location 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for recommending Coconut Creek Hyundai. Glad to hear the positive feedback.

I would give 10 stars

I would like to say I greatly appreciated Mr. Charlton Alves He was very helpful and polite going above and beyond to finish it off Ms. Nadine was phenomenal I would definitely recommend people to come you won’t leave disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mercedes, we're so glad that our helpful and polite staff was able to go above and beyond your expectations. Thank you for the perfect review and recommendation. Please let us know if there is anything else we can do for you here at Coconut Creek Hyundai. We are more than happy to help!

Tuscon

Was in and out in in a timely manner with a shiney clean new car and a full tank of gas. Thanks charlton and coconut creek hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Coconut Creek Hyundai. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Stan Anders General Manager 954-283-4405