Century MINI

Our experience with Century MINI has been extremely frustrating and unacceptable. There was an administrative error with our vehicle title, and MINI Financial contacted Century MINI three or four times asking them to correct it. My husband also called repeatedly and left several messages for Latricia, but she never returned his calls. We paid off the vehicle in less than one year. After waiting approximately four months, we went to the DMV expecting to pick up the title, only to learn that the paperwork had been submitted to Raleigh just one week earlier. There is no excuse for taking four months to correct a simple administrative error, especially after repeated calls from MINI Financial and multiple unanswered messages from us. The lack of communication, responsibility, and customer service was terrible. We expected much better from Century MINI.

Nice staff and more cars in stock, better offers / sales than I found at other Southeast dealerships.

I just purchased a new JCW mini cooper countryman. Baynes was a great salesman. He is very professional and knowledgeable. He made the process very easy for me. This is the second mini I have purchased from him. I will definitely be back .

James was our salesman, Joe the manager- they got the deal done!!! We got everything we needed to make it work, and the experience was not only pleasant, but fun! How many car buying experiences can you say that about? Thank you so much James and Joe. ❤️

We bought now the third Mini at Mini Century. Kevin did a great Job to make us happy with our new JCW Mini Convertible. Everything was perfect, the order, the waiting time, Kevin gave us a weekly update of the Status of our Mini. On the day of the pickup Kevin did it perfect, Thanks a lot for everything!

We just bought our third Mini from this dealership. They are always great to deal with. They are always up front and transparent with no pressure. I highly recommend them.

Came in to look and to test drive the ‘25 Mini Countryman. No pressure, questions answered well, and an overall great experience with the quality of the vehicle and the negotiating experience had us leaving with a new vehicle. Thanks, Justin Peeler (and Jake)

Called said this is the one I want, Kevin Klocko made it happen even with all of the crazy.

May 14, 2024, This is my second review, the first was before the problems started. I bought a 2024 Clubman, with an additional $8,090 worth of maintenance and service which wouldn't begin until the original 3 year, 36,000 mile warranty expired, all while being told that I could cancel it at any time. The very next day, May 15, 2024, I called to cancel the $8,090 worth of add-ons, and sent in the appropriate cancellation paper in order to receive a full refund. Over the next 30 days, I (or my husband) spoke and/or emailed with Kevin, Mike, Tess and Jonah (Jonah about every other day)Nothing but excuses as to why no money had been returned to me. May 30, I received a check for $3,091.00, well that's a start! 31 days after the purchase, on June 16,2024 I protested the balance of $4999.99 with my credit card provider. Finally four days and another phone call later on June 20 I received a refund of the full amount from Century BMW/Mini . Well that was a hassle. I hope my service appointments go better than this.

I reached out to Joshua Lewis, a wonderful person from Century BMW Mini in Greenville, SC, regarding a specific car on the lot. I later discovered that it had already been sold. After a few weeks, he followed up to inquire if I had found a vehicle. Unfortunately, I had not found the exact car I was looking for. The customer service was outstanding. For several days, Joshua searched for the features that I desired in a BMW. He presented me with some options, but they did not meet my requirements. He did not pressure me and continued to search. Eventually, I found the BMW I wanted but was at a different location. Joshua Lewis truly exemplified the qualities of a great salesperson. His professionalism was exceptional. If you're in the market for a car at BMW Mini in Greenville, SC, I highly recommend asking for Joshua Lewis. Thank you, Mr. Lewis, for all the effort you put in for me.