CarMax Savannah

1.3 out of 5 1.3
Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Savannah Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

1.3 out of 5 1.3
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 19, 2019

    The people are here are bullies. The decline issues with vehicles and tell you that an issue isn’t an issues when it clearly is. If they were the ones... that would be driving it they would not be okay with it either. Service department is a joke. Sales managers run around lost with no order. Carmax is a great business. This carmax is tan terribly.

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    Customer Service
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    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    November 26, 2018

    Sold me a car with no SPARE TIRE. Also drilled the front plate into my vehicle without notifing me? Previous viewing of the vehicle had no front plate.... Highly disappointed...

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 7 found this review helpful. Did you?
  • 2.0 out of 5
    October 24, 2018

    My family scheduled a test drive/trade appraisal this afternoon. As a backstory, CarMax would be the 5th dealer we visited. We’ve been looking to downgrade... vehicles to save a few dollars each month. The reservation process was easy to use and communication up to the visit was great. We were swapped between a few sales personnel leading up to it and again when we arrived (no big deal to us personally). All the staff members were nice throughout the process. We test drive the vehicle and while doing so determined that it wasn’t the right vehicle for us, but we’re open to other options on the lot. When we arrived back at the dealer we told our salesman that we had concerns with the vehicle but we’re open to others, however reaching a deal was dependent on the trade offer. The CarMax offer was a shot below the belt. Out of the 4 other dealers we visited, the CarMax offer was $1,500 LESS than the LOWEST offer from the other dealers. Additionally it was lower than any trade range given through KBB, NADA, and Edmunds. I think they gauge their offer factoring in the car you’re looking at, so the offer was more than the car we reserved. But the offer wasn’t even close to fair based on the value of the car. I can’t imagine that’s normal CarMax behavior, regardless it’s enough to deter me from ever considering CarMax a viable option. My summary: if you’re buying a car that doesn’t factor in a trade this is a great buying experience. However if you’re working in a trade don’t waste your time here.

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?