Reviews
Twice was nice!
I've purchased two vehicles from this dealership and have had awesome experiences both times. No pressure, no tactics, no "let me check with my manager", just friendly, honest, efficient service. I WILL be back!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t take your car here for service.
Don’t take your car here fir service. They will leave you stranded. Never will I come to this Carmax again. Really poor customer service. Go somewhere else
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Prievously Owned SUV purchase
This is my third car purchase from CAR MAX . A later model for the wife . A jeep Cherokee and is a 2019 with low mileage . She is happy and that makes US happy . The purchase was not hurried and no back and forth between Mr Smith and I . Really straightforward . Satisfied completely .
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase