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Mercedes-Benz of Wichita

(164 reviews)
Visit Mercedes-Benz of Wichita
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (855) 955-2115 (855) 955-2115
Used (888) 536-7521 (888) 536-7521
Service (316) 444-5222 (316) 444-5222

Reviews

(164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Wichita from DealerRater.

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They sold me a vehicle with no vehicle damage.

They sold me a vehicle with no vehicle damage. However a month later I had to replace a headlight because of water damage. When being serviced I was advised the vehicle appeared to be in an accident previously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.

Hunter did an amazing job helping me figure out what was

Hunter did an amazing job helping me figure out what was wrong with my vehicle and fighting with the insurance company on my behalf to get what needs to be done, done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had service completed on my vehicle by Hunter.

Had service completed on my vehicle by Hunter. Very smooth process to drop off the car. Hunter kept me well informed of the vehicle status. They made getting service easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hunter did everything he could to take care of my car and

Hunter did everything he could to take care of my car and deliver it timely. His communication to me was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lam was extremely knowledgeable about the MB products.

Lam was extremely knowledgeable about the MB products. He took the time to listen to the specifications I was looking for and tracked down the desired vehicle. Everything was seamless. Top notch experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure to work with Harrison Barnette.

It was a pleasure to work with Harrison Barnette. He was very knowledgeable and was able to answer all our questions. He has continued to work with us even after we purchased the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent, smooth transaction.

Excellent, smooth transaction. Everyone we worked with helped to make this a success. Highly recommended!😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

We dealt completely with Lam Nguyen and had already

We dealt completely with Lam Nguyen and had already picked our car from the on-line inventory. Never met or spoke with Shawn Bontrager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Perfect as always.

Perfect as always. Professional and accommodating. Great staff, always friendly and willing to help in any way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very quick service will recommend to other, everyone went

Very quick service will recommend to other, everyone went above and beyond to help get my A/C back in working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.