Reviews
Flat tire
Got immediate attention despite having no reservation. All the staff were helpful. Tire work was done two hours faster than promised. I had a very cool loaner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great dealership and amazing customer experience!
Everyone there is super friendly and I had quick service. They also have a great waiting area with drinks and snacks. Clean dealership with a large car offering.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Reg service oil and pa sticker
Shuttle service, clean waiting area, curtious staff , ease of booking appt, good knowledge of maintenance schedule for my model
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Best experience so far
I bought car here few days ago. Phil was extremely nice and friendly. Best car buying experience I had so far. Would recommand to anyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Phil was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Experience!
Drew and Mike made it easy. They were very knowledgeable and patient through the process. I would definitely buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Mike Todak General Manager - mike.todak@bmwofdevon.com
State inspection/emissions
My experience was not as well as in the past. Appeared some reps more on top of their clients then others. I was asked to wait in the waiting area for a shuttle. Meanwhile, a rep was with client who also need shuttle service and was getting it taking care of. I got up at this time to remind the staff at the desk that I was also waiting for a shuttle as I think I was forgotten.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Experience as Always
First rate from start to finish, as I have experienced in the past. This is perhaps the 6th or 7th BMW my wife and I have leased from BMW of Devon Hill.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service
Very efficient. I was in the Philly area from out of town and was juggling a full day of meetings. ...and I got a nail in my tire. They got me going - and Andy drove me to my office so I didn’t have to wait at the dealership. What a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service
Eric kept in touch with me throughout the day with regards to how my vehicle was progressing through service/inspection and the loaner car was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service
Ben is always so helpful and I leave a happy customer This is my second bmw that I buy from him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Todak General Manager - mike.todak@bmwofdevon.com