Reviews
Awesome experience!
Awesome experience! I wanted a specific car and they found it for me. Seamless delivery!!! Anthony and Mike, thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Goslin, thank you for sharing your fantastic experience with Anthony and Mike! We appreciate your business and hope to see you again at BMW of Devon. Enjoy your new car!
Juanita is wonderful my service agent she goes above and
Juanita is wonderful my service agent she goes above and beyond what she has to do for me. I’m always happy when I leave there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear Juanita always goes the extra mile for you! Thank you for choosing BMW of Devon, and we’ll be sure to pass along your kind words.
Recently took my BMW in for service… and as always Jeff
Recently took my BMW in for service… and as always Jeff Martin, our advisor, made my visit a five star experience. Took inventory of problems, ensured loaner, ensured technician video was sent, and he called to discuss… questions. Always trust that the work is done, and cars are safe and ready for the road. I wouldn’t consider taking our BMW’s anywhere else, although there are dealerships that are closer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear Jeff made your recent service visit a 5-star experience! We truly appreciate your trust in us and your loyalty to BMW of Devon.
Great personal service.
Great personal service. Easy to deal with. I only buy cars from a Sloane dealership. Always first class.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and kind words about BMW of Devon! We're delighted to hear that our team consistently provides first-class service. We look forward to assisting with all your future car needs!
Service Department has been excellent with my services.
Service Department has been excellent with my services. I have never had a problem or any issues. They are Great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're delighted to hear that our service department at BMW of Devon has consistently met your expectations. We appreciate your support and look forward to serving you again!
Professional staff and beautiful remodel of the facility.
Professional staff and beautiful remodel of the facility. Loaner vehicle available upon request, and communicated constantly with me through text. Truly exceptional experience and customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RobPucciJr, we're delighted to hear you had an exceptional experience with our team at BMW of Devon. Thanks for the kind words about our staff and facility!
Recently moved to Devon and was looking for a BMW.
Recently moved to Devon and was looking for a BMW. The entire dealership - from my Client Advisor Brian Fergusen, to the Finance Manager Rob Pucci, to the GM Mike Todak - the team at Devon made an easy and pleasant buying experience. I look forward to years of great service at BMW of Devon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, we're delighted to hear that Brian, Rob, and Mike made your experience at BMW of Devon so pleasant. Welcome to the area and thank you for choosing us!
Excellent in all phases from sales to services !
Excellent in all phases from sales to services !!! Employees are polite and helpful at all times
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving BMW of Devon a five-star review! We are happy to hear that our team was polite and helpful. Have a great day!
Service
I won’t speak bad on the entire service department because of one bad apple (eric) he did not provide good customer service at all he’s very rude and miserable! If you don’t like your line of work find something else it’s that simple! I spoke with his supervisor Kevin not sure if our conversation went anywhere but I probably will never bring my car there to get serviced again.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Steph, we're sorry to read about your experience with our service department. We strive for excellent customer care and it's clear we fell short this time around. Thank you for taking the time earlier this week to speak with me on the phone and share the details. Your comments and experience have been shared with the staff to improve going forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Kevin Ciccariello - Service Manager - (484) 581-7341
Service on my 2009 X3 BMW
I had brought my BMW x3 in when I had blown a coil and they told me that they were coils from Napa not German coils and that I should replace the 3 that were from there. My BMW drives so much better like a new car thank you Rich for everything, joy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joy, it's wonderful to hear that your BMW X3 is driving like a new car after your visit to BMW of Devon! Thank you for sharing your positive experience and for highlighting the excellent service provided by Rich. See you for your next service - have a stellar day!