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River Road Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)
Visit River Road Auto Sales
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–4:30pm
Tuesday 8:00am–8:00pm 8:00am–4:30pm
Wednesday 8:00am–8:00pm 8:00am–4:30pm
Thursday 8:00am–8:00pm 8:00am–4:30pm
Friday 8:00am–5:00pm 8:00am–4:30pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
(855) 372-7473 (855) 372-7473

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of River Road Auto Sales from DealerRater.

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Great Service, Great People!

I would like to start off by saying how kind and polite everyone was there, it was a very relaxed buying experience. The people here let me select the car I wanted, didn't try to "sell" me on something more expensive, and the financing, buying, trading, and signing process was quick and painless. They had a great selection of nice, clean, used cars at affordable prices! Thank you for an excellent first car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great to hear, as always we try our best

Always providing the best customer services

Our family has consistently been purchasing our vehicles from River Road. They have served our needs throughout the years with the best and most gracious service you will find. We always rotate our vehicles and always end up at River Road as they will provide you with the best price around. Their customer service is 2nd to none. Whether it's answering any question you might have, trouble-shooting a problem or helping you find your perfect car...they will be there for you 100%. No other place necessary....just see Jim or Jess. We have been pleased each and every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive to make the purchasing process as pleasant as possible. Thanks again.

Always helpful, courteous, and willing to please

River Road Auto Sales has been serving our family of 4 for a number of years. We have been repeat customers and plan to continue that process. They always take the time to listen to your specific individual request of what you would like in your car and each of our family members have left there satisfied. Their trade-in value has always been extremely fair and they strive to provide the best deal possible. We enjoy the experience of car-buying with them. We have looked over the tri-county area when ready to make a vehicle change and have returned to River Road for the deal. There is no need to "shop around". Just go there as they will treat you with the utmost respect and help you find something that will meet your budget. Great folks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Barb it's always a pleasure see and dealing with you guys.

Great Place to Go Buy A Car

I just bought a 2013 Chevy Malibu and my experience there was so great. The family there are such great people and are very easy to work with. I loved how they didn't pressure me into getting a car and let me drive the car myself. I had a couple options with them and every where else I went, the dealers were selling the same car but with a higher price. They helped me so much and made the process so much easier than I expected it to be. Best place to go! Worth the trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your business and are glad to hear you had a great buying experience.

quick buy

The dealership was very nice. They were accommodating and had quick service. Within 1 hour I was test driving, buying, and driving home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, We always try and be as quick and helpful as possible.

No Reason To Go Antwhere Else

I bought my first vehicle from River Road Auto Sales in 1990. My wife, my daughter and I have been dealing with River Road Auto Sales ever since. We've bought more than two dozen passenger cars and SUV's in that time. Every one has been clean, low-mileage and well-suited to our needs, and has given us years of hard service. I'm a big guy, and I have to try on a vehicle for size before I buy it. The River Road salespeople have always been patient and willing to work with me. Once they know what I'm looking for, they offer suggestions and I try out what they have on the lot. If nothing "fits," they'll see if they can find something my "size." They specialize in vehicles three to five years old -- old enough to prove they're not lemons, but new enough to have lots of life left in them. They always find something that has all the features we want. Their buyers pick top quality, and their service techs correct any minor problems before the car goes onto the lot. They don't sell "fixer-uppers." The mechanics cheerfully talk over maintenance issues that do arise, and juggle appointments to suit our needs when possible. They finish the work quickly and efficiently, and we never get surprises on the bill. River Road Auto has never given us any reason to look anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words. We always look forward to you guys coming around, we always enjoy your company and it's our pleasure to provide you a great experience from the sale to the service. Thanks again!!!!!!!

Worth The Drive

Heard about this dealership from a friend. Location wasn't that close to me but it ended up being worth the drive. I hate everything about buying a car but Jim Allera actually made the whole experience a pleasure. Got a great SUV at a great price with no hassles. Will definitely check them out again next time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Keith it was pleasure to help you out

Great dealership

Have bought 5 0r 6 cars there and am very pleased with price and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jim and Nancy as always it's a pleasure seeing you.

Great Service and Friendly Staff

I have bought 3 cars from River Road Auto Sales and have been extremely satisfied with not only the cost of the vehicles but the service that they provide. The lot is clean and organized with a good selection of affordable vehicles. And when one of my vehicles needed repaired I was able to get the work done there with the availability of a rental for use during the repairs. I have referred numerous friend and patients over the years all of which were happy with the experience and the purchase of their vehicles. Will definitely continue to refer people to them and will be using them for my next purchase. It's nice to have a dealer you can trust.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Steve, It is always a pleasure serving you and your family. We look forward to continue serving you long into he future.

Excellent Trustworthy dealer

Went looking for a used For Explorer, they had a really nice looking one, and I ask them to conatct me after looking at it on Cars.com. They immediately contacted me the next day, and I setup tim eto go the following Monday to look at it. I did not have any financing setup, but Jim was able to get the Financing I needed,and even beat my Credit union with a Better interest rate. The Rims on the Explorer were all scuffed up, and He held the Vehicle until I could get my Trade-in out to him to verify how much he could give me, but he also sent the rims of the expore put to be sandblasted and repainted to look like factor new rims. I had an issue with the front brake, and he replaced them without nay additional charge. Very happy with the vehilce and please with the deal I got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, We are glad the whole experience was positive, we always try our hardest.