Mastriano Motors

Bought a 2017 gmc from connor who was super knowledgeable about the 6.6 duramax.it had a couple of issues that they went out of their way to fix.working with my schedule. The owner Joe was super respectful. I would recommend this dealership to my family and friends

If I could leave 0 stars I would. Bought an 06 diesel f350 for about $23,000. In good faith I did not haggle with the price I was assured by Joe everything was good on the truck at purchase and it had new injectors. He was firm it was a solid truck. I'd prefer not to be writing this and talk about things like men being fair but I guess thats the way things are there. After purchasing it a day later was leaking brought it back about 4 more times to be repaired and still wasn't fixed. They tried to hack it back together instead of buying a $2 dollar oring to fix it properly and hack the cooling system. Truck then broke down about 3 more times had to have it towed each time which costs a fortune. Fuel system lift pump failed and Joe was trying to tell me it was gelled up because the cold when I am running antigel in the system. Truck sat in my driveway for the first 4.5 months I owned it. Would not refund me or give me another option. Had to borrow cars to get around. Finally they decided to "fix" it after over a month of arguing with him. I was offered a old rental from there for about a total of two weeks out of the 4.5 months it sat in my driveway. Another couple months went by injectors failed. Joe's exact words to me were "you signed the papers right?". Thats the response I get for doing business with this place makes you sick. Had to spend another $1800 plus labor, and they would not stand behind their word, anything they sell or except any responsibility. Drove another few months motors gone. Was offered to be diagnosed but I wouldn't trust them to put air in the tire right. Now upside down in a loan they could care less once you sign there he wants nothing to do with you. Shoty business, hacks, and theives. Stay away from this place go anywhere else. Overpriced junk, horrible service and owner a scam artist.

I bot a 2012 equus sonetime back, car showed and drove perfect. As time went on I was proud of this car, washed it all the time.. after a some time the paint was getting dull. Now the car show where it had a pretty good size accident.. When I called, and sent a letter from my lawyer.. They said the car was hit by a shopping cart.. I'd sure like to see the size of the shopping cart, cause it was the whole rear quarter.. I was going to sue them but let it go. But now I'm having trouble selling cause people think I'm covering up the accident.. This was the second vehicle I bot from them.. I really liked them. But they did me so wrong.. It's been a long time and I didn't want to really bad mouth them... I just wanted them to do the right thing buy the car back and forget about it.. BUT THE NIGHTMARE KEEPS GOING. TROUBLE SELLING THE UNREPORTED ACCIDENT. mastrianomotors, Salem NH Thanks for not helping a loyal customer. Joe ,Rich I really liked you guys.

I drove 8hrs to purchase my dream Vehicle. When I arrived, Joe and Rich where the consummate salesmen. They worked hard to provide the best deal. In the end I changed my mind and they both continued to be GREAT! They did not pressure me in anyway and refunded my full deposit. I fully recommend Mastrano Motors and would not hesitate to buy from them in the future.

I worked directly with Joe Mastriano on a truck sale during the covid pandemic. By the end of the day I was very satisfied with my deal, and the truck was delivered to my door 2 hours away! He was very prompt, polite, knowledgeable, and accessible during these challenging times. I never thought I’d successfully purchase a vehicle all by phone, text, and email. He is an honest business man, and will be recommending friends and family to contact him when in need of a vehicle.

I did not end up purchasing a vehicle through the dealership, but found that their customer service was very helpful. I did not end up purchasing a vehicle was just doing some research and they were responsive in a very timely matter and answered any and all questions that I had. I would definitely reconsider this dealership for my next purchase based on this experience.

Awesome sales force. I explained my financial status and the salesman brought me the perfect truck near my payment needs. Total time spent with paperwork was far less than any other dealer I have dealt with before. If anyone is looking for a good deal, give them a try!

I really wasn’t going to write this but literally buying a truck from mastrianos was the worst choice I’ve ever made . I bought my truck about 3 months ago now. I spent 3x,xxx on a duramax and they said it would be ready the next day. I live about an hour and a half away and they said everyday for four days it was going to be ready that day. There excuse was the “detailing was taking longer than expected “. Finally Richie the general manager said they’d have it dropped off , then all of a sudden they couldn’t drop it off so I told them to leave the keys in it and I would be up there to pick it up because I was sick of dealing with them. before I bought the truck they failed to mention that they were selling me a truck they didn’t have a title for it took them about A MONTH to get me my title so that messed up my whole insurance ended up having to pay for the truck that month and the car I traded in.The first night I had the truck I pulled out of the lot got on 93s and got pulled over for a tail light being out also who ever did detail my truck didn’t put all the interior pieces back together which I had them fix.then after that the truck was in and out of the shop for about a month it was just one thing after another. A/C didn’t work brought it back said they found the leak and recharged it , it worked for about 2 weeks doesn’t work now , TCM went which I can’t blame on them and they did fix it . There was also something else but I can’t remember it now. The first cold night I had the truck both batteries are junk which I can blame on them they couldn’t test the life of the batteries before selling the truck ? In conclusion mastrianos sold me an absolute garbage truck but they did fix everything when it was under warranty and gave me a service car but then also screwed me with my insurance so I would give them 2 stars.

Purchased a vehicle from there everyone was friendly and helpful until I drove it off the lot. In the first two weeks I had numerous issues with my vehicle and despite their 30 day warranty would not do any repairs on my vehicle now close to $2000 dollars later my vehicle is finally working as it should

They where really friendly and fair and treated you right , and they had a great selection of vehicles and helped you find the right one