Reviews
Excellent Dealership
I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka both did excellent jobs as well as the managers with the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kip. Thank you and we hope to see you again! Safe travels!
Great Staff that’s no pushy
So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but Will Brown the sales manager was awesome. He didn’t bombard me with calls and texts but was fast to respond to my questions which was very appreciated. I left the dealership feeling like I got a great deal on my new car and a great deal on my trade without all the usual hassle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Amazin Team
My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear you had such a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Dealership!!
I am so pleased with the experience I had at Heritage Toyota in Owings Mills! Denise was very helpful and made sure to answer any questions we had about cars, interest rates, and insurance. Stephanie was also super amazing!! She took great care of me. Please go to this location for all of your car needs. They WILL NOT disappoint!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Outstanding young salesperson
I was attended by Denise Smith as the direct salesperson - outstanding, courteous, knowledgeable. Besides her, I have been helped by Will Brown, Blake and Ms Stephanie - what a TEAM!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! Please reach out to us if there is anything else we can do for you! Take care!