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Meet Chano King

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Sales Associate
(10 reviews)

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Industry experience 29 years
Dealership experience 0 years

Reviews

Mr. King was professional and personable. He was

Mr. King was professional and personable. He was knowledgeable about the car and explained everything thoroughly! Mr. Holliday (GM) joined the conversation at the right time in order to get us into our new (to us) car! We are looking forward to be back in the Toyota family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I have to say Heritage Toyota Owings Mills.

I have to say Heritage Toyota Owings Mills. Is warm, friendly and inviting towards customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

My experience with heritage Toyota was great!

My experience with heritage Toyota was great! Chano king is the best salesman I’ve had, he was professional, fast, and reliable. He was able to get me into the truck I’ve been looking at and didn’t force any hard sales tactics. The entire process was stress free and a process I’d gladly come back to do again when that time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Owen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I love my new truck.

I love my new truck. Chano really helped us out. We even got my wife's car detailed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello David, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

Chano is fantastic!

Chano is fantastic! He shares valuable perspectives coming from decades of experience with cars. I hope he has a great career working at Toyota. Chano gave us great confidence in buying the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Chano King is an exceptional professional in the

Chano King is an exceptional professional in the automotive sales industry. His approach to helping customers find and purchase a new car is marked by a rare combination of expertise, patience, and a genuine commitment to customer satisfaction. Throughout the car buying process, Chano consistently demonstrated a high level of professionalism. He is knowledgeable about the vehicles he sells, able to provide detailed information about features, specifications, and performance. He uses this knowledge to help customers make informed decisions, rather than pushing for a quick sale. What truly sets Chano apart is his remarkable patience. He understands that buying a car is a significant decision and takes the time to listen to customers' needs and concerns. He is not afraid to spend extra time answering questions, exploring different options, and ensuring that the customer is completely comfortable with their choice. He created a no-pressure environment, which made the often-stressful process of car buying feel relaxed I am glad I had Mr King as a sales associate. HIs ability to work with us and for his dedication in finding a vehicle that fit our needs and budget. His transparency and straightforward communication throughout the negotiation and paperwork process further solidify his reputation as a trusted and reliable sales associate. I highly recommend Chano as sales professional. His patience, expertise, and dedication to a positive customer experience make him a standout in the industry. Anyone looking to buy a new car can feel confident that they are in excellent hands with Chano. New Cross Owner 😀

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Chano King it the BEST AT WHAT HE DOES!

Chano King it the BEST AT WHAT HE DOES!!. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his magic, he and Ms. Stephanie Thornton worked a MIRACLE ! And I drove away with a BRAND NEW 2025 Toyota Cross...I am so blessed to have had them help me with my purchase. I hightly recommend Heritage Toyota Owings Mill...Mr. Chano King is the KING OF DEALS. BRAVO! Nicole Austin Thomas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Chano King it the BEST AT WHAT HE DOES! !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his magic, he and Ms. Stephanie Thornton worked a MIRACLE ! And I drove away with a BRAND NEW 2025 Toyota Cross...I am so blessed to have had them help me with my purchase. I hightly recommend Heritage Toyota Owings Mill...Mr. Chano King is the KING OF DEALS.

Mr King was super helpful in helping me get a car even

Mr King was super helpful in helping me get a car even with my not so good credit under repair… it was an awesome experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great service experience.

Great service experience. We are satisfied with our purchase of a Rav 4 Adventure. Chano King and Evander Tross were professional, knowledgeable, patient, and personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We had a very positive experience at this dealership.

We had a very positive experience at this dealership. Everyone was helpful and professional. Chano King did a great job finding a car that met our needs, and was consistently patient, kind and unflappable. We would definitely recommend him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Barb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!