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City World Toyota

(1,291 reviews)
Visit City World Toyota
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (866) 906-1491 (866) 906-1491
Used (866) 820-0341 (866) 820-0341
Service (718) 701-6963 (718) 701-6963

Reviews

(1,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Toyota from DealerRater.

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After car purchase lacking in customer service -

I purchased a used car for my daughter with the help of Sam who was very attentive and helpful during the process, but once I started having issues he dropped off the grid. I was sold a used car that had tire issues and the light gauge was active.. I called for the next two weeks leaving messages with promises of a return call. I finally decide to stop by and speak with the two Managers Garcia and Angel who promised to research the issue and get back to me. I insisted on speaking with Angel who said he would call me back that very morning. I was not feeling the respect or courtesy at this point and told Angel I did not want to shake his hand, at which point he walked away from me saying he would not help me simply because I did not shake his hand. He refused to look at me or answer my questions. I finally spoke with Mr. Moreno the Used car Mgr who advised me this was the first he had heard of the issue. He listened to my concerns and offered a solution to the problem. I am grateful to him for his assistance and giving me a piece of mind so that my daughter would be safe on the road.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wow what a guy

This man took his time. Got me and my kids coffee, hot chocolate, and water. Gave us options and even took my kids opinions into consideration.... and they are only 4 and 5. Really great guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Best dealer ever

I want to take this time to thank Mr Sidibe for his outstanding service with myself when i was getting my 2019 Rav4. Thankd again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Modesto was the BEST!!!

took his time, knew exactly what would work for me and my family. excellent service from beginning to the very end. will be recommending everyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Satisfied customer

I had a good experience being helped by Sidibe, I needed someone who could answer all concerns I had about purchasing a car, being a first time buyer I didn't know how to proceed. So I was really skeptical and scared at the same time. That's when Sidibe reassured me, and answered all concerns I had. I am very happy and please with my purchase, and the professionalism, and knowledge that Sidibe had, was beyond my expectations. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr Sidibe the best

I came to get a car with Sidibe after a total loss I had couple weeks ago. He made the process easy and simple. I will recommend him to any one looking to get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I wish car buying could be so easy

I leased my car with Mouhamadou Sidibe. He was so nice and so knowledgeable, I made up my mind very quick. I wish all car salesman could be like him. I m about to send him many many referrals. THANK YOU SIDIBE.... YOU ARE THE BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

If every dealer could be like Keith Dunkley

Keith Dunkley is a exceptional professional from start to finish. He is detailed and exceeds standards of knowledge in his field. There are no games or tricks up his sleeve. I would recommend him highly to anyone who is looking to make serious purchase and be satisfied financially as well as informatively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

car purchasing experience

keith was great, amazing and very helpful. would recommend to anyone. he was professional and took his time explaining to us everything without haste and he remained detailed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 Rav4 XLE

I stopped in to look at a 2018 RAV4 I had seen online through MCUs true car program. Mr Dunkley met me at the front door and within 10 minutes I was test driving the car. Long story short I drove home with the car the same day. Mr Dunkley is very friendly and knowledgeable. He even made sure I saved money on my auto insurance. He gave me a pen from his “stash”!! Lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.