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City World Toyota

(1,291 reviews)
Visit City World Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (866) 906-1491 (866) 906-1491
Used (866) 820-0341 (866) 820-0341
Service (718) 701-6963 (718) 701-6963

Reviews

(1,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Toyota from DealerRater.

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Extremely helpful

Mo was amazing from the moment we walked in the door. He provided excellent service and so much information. We truly appreciated his time and he took every moment to fully explain what they had to offer. I would come to him directly to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A seamless experience

I was quite apprehensive about purchasing a new vehicle for myself. I understand how predatory the experience can be and was extremely guarded about how I would approach my purchasing decision. As a result, it was a breath of fresh air to deal with someone like Modesto. He is knowledgable, personable, conversational, down to earth and did not push me into making any decisions about my car that I wouldn't be interested in. He was looking out for my best interests despite the obvious commission salesmen earn, and that can be quite rare. I will keep Modesto front and center when my time to upgrade or get a new vehicle comes up once again. His review is highly warranted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very approachable and helpful

Modesto was very approachable and helpful! His expertise helped me make an informative decision. I love my new car. Definitely going to recommend to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Car buying experience

Thank you Jimmy Johnson in assisting me in purchasing my truck, i love it and you remain the best ever. Thanks a million, i am going to refer my family and and friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Please stay away

The sales ppl love such scammers. I would not recommend doing business with this dealer. I went to Fordham Toyota and had a much better experience. Great deal

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Stay away!

Went to get a new lease. They have the worst customer service. Stay away! They try to rob you here. I would recommend going to another dealer. City world Hyundai is even worst.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Knowledgeable

First experience buying a car, the salesman was amazing. Modesto was able to answer all my questions and was very patient with me. I had a budget and he was able to fulfill all my expectations. Definitely will recommend to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bad sales person , worst customer service very bad dealers.

Not at all happy with the service i received by the sales person he didn"t explain any thing about the new vehicle. Never doing business again with city world toyota.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place

I went to Toyota in Westport Connecticut they were not professional at all went to Keith he was very professional he knows how to sale a vehicle love my Rav4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A True Professional Experience

When approaching the doors to this specific dealership I knew exactly what I had in mind as for as my purchase goes. Keith was the very first sales representative I encountered as I entered. Almost immediately I felt that this wasn’t going to be one of those experiences you just hate going through because he made me feel as if we knew each other for years. Since I knew what I had in mind it wasn’t a long drawn out experience. I knew what I wanted personally as far as pricing and payments and what I appreciated the most was that he didn’t BS me through it all. He was always friendly and very straight up. I’d recommend Keith to anyone who’s in the market for a new or used Toyota any day of the week. He embodies what a salesman should be. Thx Keith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.