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Rivera Toyota of Mt. Kisco

(3,885 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 8:00am–6:00pm
Tuesday 9:00am–7:30pm 8:00am–6:00pm
Wednesday 9:00am–7:30pm 8:00am–6:00pm
Thursday 9:00am–7:30pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 348-5523 (855) 348-5523
Used (855) 348-5524 (855) 348-5524
Service (855) 348-5525 (855) 348-5525

Reviews

(3,885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rivera Toyota of Mt. Kisco from DealerRater.

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The best!

Purchased my cars at this dealership (my extended family too). Have all my services there as well even though it is out of the way from where I live. Service is always impeccable. Staff very personable and honest. Scheduling appointments is easy. Very welcoming. Staff remembers their customers. The customer obviously comes first. Wouldn't go anywhere else. Always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Deal and Service

My salesperson gave me a very fair deal on my new Toyota (and trade in of my used Subaru). His knowledge of the car and hospitality was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly, professional, efficient

At my 5,000 mile check-up, Toyota Sienna was fully serviced, recalled part repaired, and returned to me with an immaculate interior in less than the expected wait time with very friendly and considerate staff to boot. Highly recommend this professional establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing Dealership with Caring Staff

The staff here made me feel welcomed from the moment I stepped in the door. My sales person was fantastic and she really cared about me and getting me into the perfect car as quickly as possible. This is definitely the best car dealership my family and I have dealt with. I love them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

30 years of great customer service

For over 30 years I and my family have been buying and leasing Toyota’s from Rivera Toyota (formerly Toyota North) of Mount Kisco. Never a hassle or a hard sell, it’s the only place we go year after year. My personal reason? Salesman Joe Loschiavo who has advised us, held our hand and made every transaction, purchase and lease a hassle free event. I’ll keep going to Rivera as long as Joe doesn’t ever retire. Go nowhere else for your Toyotas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy, Professional,Fun

We needed to get a car for my Daughter, we went to Rivera Toyota of Mt.Kisco. The whole experience was easy, fun and professional. Diane took care of us, She took the time to explain all of options, answer all of questions. We are very happy with our decision to go to Rivera, We would be happy to recommend them to anyone in the market for a Car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Experience... No Bait and Switch

Best dealings I have ever been involved with in regards to buying a vehicle. Sales person was very helpful and comunicative during the entire process and the financing part was a breeze compared to other places I had been to... Incredible experience !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service

At Rivera Toyota, I always receive exceptional service and feel that I am top priority from the second I drive in. Every experience runs very smoothly. From buying/leasing a new car to getting a service done. Don Pozzuto goes above and beyond to accommodate your needs in any way he can. It's really nice to have an honest trustworthy person you can rely on like Don. I recommend all my friends and family to Rivera Toyota, especially to see Don. Keep up the great service you all provide!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

the staff is very professional and easy to deal with.

the staff was very helpful and estimated the correct waiting time. Kevin Feldman was very helpful and kept me posted on my progress. he noticed that my inspection had expired and did an inspection! the bagels, coffee and tv were an extra plus! I am very pleased with the staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service service service...

I started coming here because they were the closest dealer--this was almost ten years ago. I keep coming because the service is excellent. If I have to drop the car off, they will have a driver take me to where I need to be and, if necessary, pick me up. They are generally quite thorough in their examination of the car and will give me a heads up on tire wear or any other potential hazards. All the people I have dealt with are courteous and friendly--not something I have always encountered in auto service companies. I usually deal with Ron Odegaard, and he has always gone the extra mile, including one time when he untangled a mess in my service contract that the dealership from which I had bought the car (not Rivera) caused. In my opinion my Toyota Highlander (my second) is one of the best SUV's out there in terms of mechanical soundness and longevity, but I would venture to say that this is enhanced by the level and quality of service at Rivera Toyota. Oh, and they will wash and vacuum your car gratis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.