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Meet Fred Fortson

Fred Fortson headshot
Lexus Master Certified Sales and Leasing professional (423) 326-9882
(392 reviews)

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Industry experience 27 years
Dealership experience 10 years

My Motto has always been "Take care of the customers first, last, and always". Buying a vehicle shouldn’t be anything other than enjoyable. It’s all about the customers Period!

Reviews

Stress free.

Stress free. The process was smooth. Excellent service, friendly staff, fair prices- very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that your experience was stress-free and smooth — that's exactly what we strive for. Our team takes great pride in offering excellent service, a welcoming environment, and fair pricing, so it means a lot to know we delivered on all fronts. Congratulations on your new purchase, and welcome to the Lexus of Chattanooga family! If there's anything you need in the future, we're always here to help.

Great people work at this place.

Great people work at this place. Ed Emerson and his team, especially Fred, are honest, good people!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words! We’re so happy to hear that Ed, Fred, and the rest of our team made such a positive impression. They truly care about every guest and work hard to create an honest and welcoming experience. We appreciate you taking the time to share your experience and look forward to seeing you again!

I recently brought a vehicle from Lexus of Chattanooga

I recently brought a vehicle from Lexus of Chattanooga and I really enjoyed the transparent way of doing business. I would definitely recommend buying a Vehicle from Lexus of Chattanooga

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear that our transparent approach made your vehicle purchase enjoyable. Your recommendation means so much to us, and we look forward to welcoming you back anytime for all your Lexus needs!

Fred was knowledgeable, respectful and friendly.

Fred was knowledgeable, respectful and friendly. Our entire transaction took less than an hour. We would definitely use him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Fred made your visit smooth, friendly, and efficient. Your kind words mean a lot, and we look forward to assisting you again whenever you need us!

This auto purchase was smooth and seamless.

This auto purchase was smooth and seamless. Fred made sure I was confident each step of the process. Thanks Fred for your professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words! We’re so glad to hear your Lexus purchase was smooth and seamless, and that Fred guided you with confidence and professionalism every step of the way. We truly appreciate you choosing Lexus of Chattanooga and look forward to being here for you on every mile ahead.

I enjoyed working with Fred Fortson while getting my new

I enjoyed working with Fred Fortson while getting my new vehicle. He did an outstanding job selling and delivering my new vehicle. When I purchase a new vehicle I will be using Fred Fortson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Fred made your vehicle purchase smooth and enjoyable. We’ll be sure to pass along your kind words—he’ll be excited to hear them! We look forward to working with you again when it’s time for your next Lexus.

Mr. Fred was a professional during the entire car buying

Mr. Fred was a professional during the entire car buying process. I felt like he was very concerned with me getting a great deal. I drove off the Lexus lot feeling great and I still feel great. Thank you Mr. Fred.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cynthia, thank you so much for sharing your experience! We’re delighted to hear that Mr. Fred made your car-buying journey smooth, professional, and truly centered around your needs. Driving away in a Lexus should always feel exciting and reassuring, and it makes us so happy to know you still feel great about your decision. We’ll be sure to share your kind words with Fred—he’ll be thrilled! Welcome to the Lexus of Chattanooga family, and we’re here whenever you need us.

I’ve extremely satisfied with my car deal that I received

I’ve extremely satisfied with my car deal that I received this week at Lexus of Chattanooga. Fred Fortson was honest, fair and very attentive to my shopping needs. He introduced me to the service advisor, parts representative and sales manager. I feel like a part of the Lexus family rather than just a customer. I will send all of my friends and family members to see Fred for a car when they start looking to purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing this! Thank you for sharing your excitement and for trusting Lexus of Chattanooga with your car purchase. Fred is truly dedicated to caring for our guests, and we’re so glad he made you feel like part of the Lexus family from the very beginning. We’ll be sure to share your kind words with him and the rest of our team. Your recommendation to friends and family means the world to us, and we look forward to taking great care of them, too. Enjoy every mile in your Lexus!

Fred was wonderful throughout the whole buying process

Fred was wonderful throughout the whole buying process and made it easy! It was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad Fred made your car-buying process smooth and enjoyable. He truly loves helping our guests feel confident every step of the way. We’ll be sure to pass along your kind words—he’ll be thrilled!

Mr. Fortson is an EXCELLENT SALESMAN he gave me a good

Mr. Fortson is an EXCELLENT SALESMAN he gave me a good deal on my 2024 Lexus. It rides so smooth and high Quality, I LOVE IT❤️❤️❤️ AND I JUST WANTED TO TELL LEXUS WHAT A VALUABLE SALESMAN FRED FORTSON IS AND A WONDERFUL PERSON.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your excitement! We’re thrilled to hear that you’re loving your 2024 Lexus and that Fred made your experience so exceptional. Fred truly cares about every guest, and we’ll be sure to let him know how much you appreciate his professionalism and dedication. Welcome to the Lexus of Chattanooga family, and enjoy every smooth mile in your new Lexus! ❤️