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West Main Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–6:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I bought a 2018 civic from Nick. He is honest and upfront even showing pictures of damages that were on car when he bought it

I bought a 2018 civic from Nick. He is honest and upfront even showing pictures of damages that were on car when he bought it

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to look at a car over the weekend. The cars were decent and lower priced than other cars in the area. After going inside the office and ringing their doorbell several times I wandered through the garage and finally found someone who worked there. They had to call the salesman to come in. When the salesman got there, he stood in the parking lot and played on his phone; couldn?t answer any of the questions I asked. I?m not even sure he noticed when we left. We didn?t buy a car because we weren?t comfortable perusing a car we weren?t able to test drive.

Went to look at a car over the weekend. The cars were decent and lower priced than other cars in the area. After going inside the office and ringing their doorbell several times I wandered through the garage and finally found someone who worked there. They had to call the salesman to come in. When the salesman got there, he stood in the parking lot and played on his phone; couldn?t answer any of the questions I asked. I?m not even sure he noticed when we left. We didn?t buy a car because we weren?t comfortable perusing a car we weren?t able to test drive.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
2.0
Quality of repair
Overall facilities
1.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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It?s what you would expect. Purchased a car for $2,500 for my son and within days the engine light is on- unfortunately it was purchased ?as is?.

It?s what you would expect. Purchased a car for $2,500 for my son and within days the engine light is on- unfortunately it was purchased ?as is?.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
4.0
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good price and Nick stayed late and came in early to work with my schedule. No pressure approach was very appreciated!

Good price and Nick stayed late and came in early to work with my schedule. No pressure approach was very appreciated!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
3.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The owner, Nick, was very helpful and professional. The buying process was easy, with room for negotiating the price and not just relying on the sticker price. Nick will also title and register the vehicle for you at the Motor Vehicle Department, a place everyone dreads going to. Overall, an excellent experience.

The owner, Nick, was very helpful and professional. The buying process was easy, with room for negotiating the price and not just relying on the sticker price. Nick will also title and register the vehicle for you at the Motor Vehicle Department, a place everyone dreads going to. Overall, an excellent experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went over and had a few chats with them. Very helpful indeed but very little staff to help out for the buying process.

Went over and had a few chats with them. Very helpful indeed but very little staff to help out for the buying process.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
2.0
Quality of repair
2.0
Overall facilities
2.0
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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there was no one there and it seems to be closed permanently but still post cars on this website.

there was no one there and it seems to be closed permanently but still post cars on this website.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Made the cars I looked at sound like they were in my price range but when I looked up the cars worth they were quite a bit over the value.

Made the cars I looked at sound like they were in my price range but when I looked up the cars worth they were quite a bit over the value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
2.0
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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