Jones Preowned Superstore

I'd give it zero if I could. Sold me a car that eneded up in the shop three times in a week, so I returned it. Now I owe them the title, but here is the issue. Jones did the title wrong based on an older title they had in their system. Spent 4 hours at MVA to find out that Jones did it wrong. Now I have to wait for Jones to correct the title, then the MVA to process it, so that I can get it and sign the car over to them. I am a retired Vet and I will tell you that in my 44 years on this planet, this has been the worst thing I have ever delt with! And I am still dealing with it. So STAY AWAY!!!

Jones did everything from registration to tags and new license plates. And I was able to drive home in my new vehicle that same-day. Salesman Wayne, took me over to Enterprise to return my rental at 4:30 before they closed. They towed my old car from its location to them next day. And Wayne even helped me clean out my belongings from the old car. Nothing was left to question. I Highly recommend Jones Bel Air Nissan Ask for Wayne, he will take care of you.

Enjoyed the car but staff became Rude and bad attitude, as well as a lot of miscommunication and misinformation. Would not recommend!

I took my car in to see (not trade, sell) and they made me a verbal offer after inspecting the car. They visually inspected it, researched its value, scanned the bar code to look up the original Window Sticker, etc. and had all the necessary info to make the offer. When I called a couple of days later to complete the transaction, they said they didn't realize it wasn't a wide body trim and were no longer interested. Complete waste of time. True "used car" experience by typical used car salesmen.

Jerry is the best 17 year sales experience 17 year of be shady and lying. I asked if the vehicle come with floor mat, he said no. Rather than saying let me see what I can do. And I asked the owner manual he said everything is all online now. As I was leaving the dealership Jerry asked what if I can get you the floor mat, will that seal the deal. 0.o xxx. So I agree, I handle over a express draft paper, Jerry look at it for 3 second and said we don’t accept this.0.o Rather than walking over and ask the finance officer. However, to whom is reading this if you are buying a car there GO SEE CHRIST HERNANDEZ he is more helpful and friendly.

I bought a Jeep on Saturday May 28 at 18:00 hours. When it came to the last step the MVA paper work the inspection said 79872 and the actual reading is 78872 a thousand mile differance. I am not mad because someone made a mistake I'm furious about the salesman Nick. He never texted me on Monday to say that nobody was working and when I sent him a text he said it was not their fault. I'm sorry but I was under the impression that Jones was a team that was all about getting you in a car and making your experience at Jones a easy and professional. Nick needs to grow up and accept the fall for the team as his face is the one the customers talk to. He is a car salesman that only cares about himself and after the paper work was done and he had his sale HE COULD HAVE CARED LESS ABOUT ME. I'm just furious about the way Nick handled the Jones mistake and I will never be back or reccomend anyone!!

I was going to buy a used car 70k deal from them after running my credit a day before , charging for the down payment i found out the car was sold. this place is a total scam, people are really hard to talk to, they give attitude when they can come up with an answer i had to deal with the transportation of my car to LA. they didnt even wanna help getting a better transportation company, Lakesha one of the worst representative , she didnt even bother to pick up her phone after screwing up my deal. definitely dont buy anything from here not worth it.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.