Reviews
Customer service was excellent, nothing else to say I have no worries or complaints thank you
Customer service was excellent, nothing else to say I have no worries or complaints thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Shaun! Our team greatly appreciates your kind words about the excellent customer service you received at Rivertown GMC. We’re thrilled to hear that you have no worries or complaints. We look forward to seeing you again soon! The Rivertown Buick GMC Team
They always take very good care of my vehicle. The service advisors are great to work with
They always take very good care of my vehicle. The service advisors are great to work with
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re pleased to hear you always receive great service at Rivertown GMC and that our service advisors have made a positive impact on your experience. We look forward to taking care of your vehicle in the future! The Rivertown Buick GMC Team
I cannot say enough good things about the team at Group One GMC Rivertown! From the moment we walked in, the entire experience was outstanding. Buying a vehicle can sometimes feel like a battle, but this was the complete opposite. We were treated with respect, listened to, and never felt like we were just another sale. The team was professional, knowledgeable, patient, and genuinely focused on making sure we were taken care of. What stood out most was the way they treated us like PEOPLE, not numbers. No unnecessary pressure. No games. Just great communication, great service, and people who clearly take pride in doing business the right way. If you?re looking for a GMC and want to work with a dealership that values relationships as much as the sale, give Group One GMC Rivertown a shot. They absolutely earned our five stars and our recommendation! Thank you to the entire team for taking such great care of us!
I cannot say enough good things about the team at Group One GMC Rivertown! From the moment we walked in, the entire experience was outstanding. Buying a vehicle can sometimes feel like a battle, but this was the complete opposite. We were treated with respect, listened to, and never felt like we were just another sale. The team was professional, knowledgeable, patient, and genuinely focused on making sure we were taken care of. What stood out most was the way they treated us like PEOPLE, not numbers. No unnecessary pressure. No games. Just great communication, great service, and people who clearly take pride in doing business the right way. If you?re looking for a GMC and want to work with a dealership that values relationships as much as the sale, give Group One GMC Rivertown a shot. They absolutely earned our five stars and our recommendation! Thank you to the entire team for taking such great care of us!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Eric! We appreciate your feedback and are happy to hear about your outstanding experience with us at Group 1 GMC Rivertown. Our team strives to treat every customer with respect and care, so it’s great to know that you felt valued throughout your vehicle purchase. We’re grateful for your recommendation and look forward to assisting you again! Sincerely, The Rivertown Buick GMC Team
The staff as a whole are just a delight. Very professional, friendly, and courteous. They also know their stuff and always put the customer needs first.
The staff as a whole are just a delight. Very professional, friendly, and courteous. They also know their stuff and always put the customer needs first.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We truly appreciate your kind words about our staff at Group 1 GMC Rivertown. It's great to hear that you found them professional, friendly, and knowledgeable. We always strive to put our customers' needs first, and your feedback reaffirms our efforts. We hope to see you again soon! Sincerely, The Rivertown Buick GMC Team
Our salesman and financer were excellent and very knowledgeable I would definitely recommend their services
Our salesman and financer were excellent and very knowledgeable I would definitely recommend their services
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad that you had an excellent experience with our sales and finance teams at Group 1 GMC Rivertown. Your recommendation means a lot to us. We look forward to serving you again in the future! The Rivertown Buick GMC Team
The team understood my vehicle's need and worked us in as soon as they could. The service department always listens and have great service/repairs.
The team understood my vehicle's need and worked us in as soon as they could. The service department always listens and have great service/repairs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janet, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
This is the best maintenance shop in Columbus. I take all my cars to get maintenance done. The have the best customer service I ever seen.
This is the best maintenance shop in Columbus. I take all my cars to get maintenance done. The have the best customer service I ever seen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your fantastic feedback, Warren! It's wonderful to hear that you consider Rivertown GMC the best maintenance shop in Columbus and that you’re consistently satisfied with our customer service. We appreciate your trust in us for your vehicle maintenance needs and look forward to serving you again! Sincerely, The Rivertown Buick GMC Team
The service advisor Keshia was professional as they come. I would highly recommend this dealership for service 100 percent. Service was done quick and updates were given throughout the process
The service advisor Keshia was professional as they come. I would highly recommend this dealership for service 100 percent. Service was done quick and updates were given throughout the process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your great feedback, Bryant! It's wonderful to hear that you had a positive experience with Keshia at Rivertown GMC. Our team strives to provide fast and transparent service, and we're so glad to meet your expectations. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team
Great customer service, went out of their way to take care of me and always communicate well
Great customer service, went out of their way to take care of me and always communicate well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share such a wonderful review! We truly appreciate your kind words about the great customer service you experienced at Rivertown GMC. It’s our goal to go above and beyond for our customers, and we’re glad to hear that our team took good care of you. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team
Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible.
Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so thankful for your generous review, Melanie! We truly appreciate your kind words about Greg and your continued trust in Rivertown GMC over the past two years. It’s great to hear that you find our service fair and efficient. We look forward to assisting you again in the future! The Rivertown Buick GMC Team