Reviews
Mr. Greg McCart was a pleasure to work with. Top notch all the way. The facility was awesome in itself. Thank you so much.
Mr. Greg McCart was a pleasure to work with. Top notch all the way. The facility was awesome in itself. Thank you so much.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Pauline! We’re glad you had a great experience with Greg at Rivertown GMC and enjoyed our facility. We appreciate your kind words and look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team
Customer service is great and consistent. Michael Caldwell is outstanding and keeps you up to date on your car status. Never a bad time when I visit.
Customer service is great and consistent. Michael Caldwell is outstanding and keeps you up to date on your car status. Never a bad time when I visit.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Richard! We’re thrilled to hear that you had a great experience with our team at Rivertown GMC, especially with Michael Caldwell. It’s fantastic to know you appreciate the consistent customer service and updates on your car's status. We look forward to welcoming you back on your next visit! Sincerely, The Rivertown Buick GMC Team
Mike always provides professional great customers service. He is always nice and professional with his customers. Didn?t have to wait that long and the price was not bad.
Mike always provides professional great customers service. He is always nice and professional with his customers. Didn?t have to wait that long and the price was not bad.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Annie! We're thrilled to hear about your positive experience with Mike at Rivertown GMC. Providing great customer service is our priority, and we're glad to know that you appreciated his professionalism and efficiency. We look forward to welcoming you back for your next visit! Sincerely, The Rivertown Buick GMC Team
Great service on the car! Brakes were squeaky and they fixed them up for me. Best service with the dealership and Greg as our service contact.
Great service on the car! Brakes were squeaky and they fixed them up for me. Best service with the dealership and Greg as our service contact.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Jenna! We're glad to hear that our service team got your brakes taken care of and that Greg provided you with excellent service. We appreciate your continued trust in our dealership and look forward to seeing you again at your next visit! Sincerely, The Rivertown Buick GMC Team
Great communication ! On time ! Pleasure to work with , reasonable for oil change ! Received text and email for inspection and recommended maintenance
Great communication ! On time ! Pleasure to work with , reasonable for oil change ! Received text and email for inspection and recommended maintenance
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Jerome! We’re thrilled to hear that you had a positive experience with Rivertown GMC. It's great to know that you found our oil change pricing reasonable as well. We look forward to serving you again for your future maintenance needs! The Rivertown Buick GMC Team
Great, friendly service center! Timely updates provided throughout the entire service experience. Keep up the great work.
Great, friendly service center! Timely updates provided throughout the entire service experience. Keep up the great work.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I took my truck in for a recall. It was a fast fix I came in. And left less than an hour. And the service was very professional, and they were very courteous.
I took my truck in for a recall. It was a fast fix I came in. And left less than an hour. And the service was very professional, and they were very courteous.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words about Rivertown GMC, Bernard! We’re thrilled to hear that your recall fix was quick and that you experienced our professional and courteous service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team
Mike Clark always provides friendly and professional service for my cars and trucks. Highly recommend Mike to anyone seeking a service professional at this dealership.
Mike Clark always provides friendly and professional service for my cars and trucks. Highly recommend Mike to anyone seeking a service professional at this dealership.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, William! We appreciate your recommendation and are thrilled to hear that Mike has consistently provided you with friendly and professional service for your cars and trucks. We look forward to serving you again at Group 1 GMC Rivertown! Sincerely, The Rivertown Buick GMC Team
Greg McCart has been taking care of my family vehicles 16 years. His keen attention to detail and customer service satisfaction is why i will always have my vehicles serviced there whether it?s a GM product or not. I can not say enough about his professionalism! The very best service agent in the business!
Greg McCart has been taking care of my family vehicles 16 years. His keen attention to detail and customer service satisfaction is why i will always have my vehicles serviced there whether it?s a GM product or not. I can not say enough about his professionalism! The very best service agent in the business!
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Kevin! We’re thrilled to hear about your positive experience with our service team, especially with Greg. His dedication to customer satisfaction and attention to detail truly set Rivertown GMC apart. We appreciate your loyalty over the years and look forward to continuing to serve you and your family, no matter the vehicle. See you next time! Sincerely, The Rivertown Buick GMC Team
I booked an appointment for 8:30am, I arrived at 8:20am and left at 11:40! It should not take 3 and 1/2 hours to get a car serviced!
I booked an appointment for 8:30am, I arrived at 8:20am and left at 11:40! It should not take 3 and 1/2 hours to get a car serviced!
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- 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We sincerely apologize for the extended wait and understand your frustration, especially after arriving early for your scheduled 8:30 AM appointment. We strive to respect our customers’ time, and we understand that a visit lasting over three hours is frustrating. This is not the experience we want for our customers. We appreciate you bringing this to our attention and would welcome the opportunity to learn more about your visit and address your concerns. Thank you for your patience and for giving us the opportunity to improve. Kevin Colangelo Jr. New Car Sales Manager Group 1 GMC Rivertown [email protected]