Reviews
Will not return calls
I left two voice mails several days apart, Audi Stuart (Mark) never called back. Had an online chat with Audi Stuart requesting a call back, which never happened. I called Audi North America & stated the above. We'll see what happens now. My 2016 A4 ( 4,800 miles) has a very dangerous condition. I will go back to Mercedes with the next car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Buying a new car
I've never had a good experience buying a car until I went to Stuart Audi. I know that sounds corny but the truth. I had the pleasure of meeting the General Manager, Devin Carlson and realized why the place had a feel of class. I highly recommand you contact Novis the sales person. Most car sales folks try to sell you a car, Novis actually helped me buy my A4. There's a difference.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a used Mercedes
I bought an absolutely beautiful used low mileage Mercedes. Great condition, great service, great people. Ask for Steve Ellison.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Buyer
What a wonderful buying experience. Could not recognize that we were in a dealership. Robert Anderson provide an exceptional, professional, courteous salesmanship and went beyond what we thought was expected. He synced our phones and showed every aspect of all of the functions of our purchase. You would have thought that we purchased a $90,000 Audi when we purchased a $14,400 used car. After accepting our offer the manager stopped by to thank us and congratulate us on our purchase and he stayed awhile to chat with us. I am 74 years of age and have been in a lot of dealerships but this was my best ever experience. Roy Garceau
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall
I had a great experience buying a car recently at your dealership. My agent, Novis was very friendly, but not pushy. He put me at ease immediately. He was very patient, honest, and most informative. Did his best to accommodate, and meet my needs. That is why I went back to the dealership and ended buying the car I really wanted. Thank you Novis!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommended
Novis was a joy to work with and so was everyone else at Audi Stuart. I would recommend them to anyone looking to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best time ever
My salesman novice made buying a car the best time ever!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new Audi.
I love my new Audi.... I leased an Audi Q3 and could not be happier! My salesman Novis was very helpful and I would recommend him highly!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best buying experience ever.
Had a great time buying a car and watching MAGIC ! NOVIS is GREAT!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great expirence
Went around to a few dealerships and not only was Audi the nicest and most professional, but it was also pleasure to have Novis help through the process of purchasing a vehicle, great guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
