Maita Mazda

Michael Toledo was our salesman, and we really do love the car so far. The finance manager was great — very clear, transparent, and easy to work with. However, there were a couple of disappointing parts of the experience. During the test drive, we noticed the gas light was on and mentioned it. Michael told us they would “fill the tank” if we bought the car. But after we signed, the tank was only filled to about a third. Having to immediately spend another $45 to actually fill it ourselves felt misleading. More concerning was that we had agreed to remove an add-on, yet it somehow ended up back on the paperwork. Instead of fixing it right away, we got excuses about why it couldn’t be removed, and only after pushing back was it finally corrected. It came off as sneaky and left us questioning how straightforward the process really was. Overall, we’re happy with the car itself, but the buying experience could have been much smoother and more transparent.

Worst car buying experience of my life. High pressure sales tactics by the loser finance manager. I told him no to extended warranties three times and he just would not drop it the entire time I was in his office.

Recently, I purchased a vehicle from Maita Mazda. I would have say it was the BEST buying experience that I have ever had. The staff were very kind and helpful.,always willing to go above and beyond for me. All of them were fantastic especially my salesman, Julio Navarro. We worked together over a 6 week period..He was always willing to search for a particular vehicle for me,even though I changed my mind about 6 times.Not only was Julio patient he was kind, and very knowledgeable about each vehicle. This made me feel very comfortable. I ended up purchasing a Mazda CX-5, and left with a smile on my face.The car is AMAZING, I love it. It's everything and more that Julio said it would be. Thanks Julio, your the BEST. Sincerely, Denise Guth Great employees should be recognized for there OUTSTANDING service. 5 STARS MAITA MAZDA

No pressure sales, staff were great. Purchase went smoothly. Excellent experience. Will do business again. Thanks. Kelly

Very efficient and my purchase went smoothly without any hiccups. Was in and out and very pleased with my purchase.

I’ve been using this dealership for at least 10 years. I Always get excellent service. It’s a great staff.

The experience of buying a car was new to me but the people there were great. Julio was so friendly, down to earth and helped to ease the stress. He was on top of everything every step of the way, even providing lunch for us. The Sales manager Shane gave us the best deal possible, had everything ready and worked hard for us. The finance officer was easy to work with and friendly. I highly recommend Maita Mazda and we’re very happy with our car!

Julio is an excellent salesman. Hardworking, knowledgeable, and detail oriented. Friendly and charming. I appreciate his work ethic.

They were very easy to work with, treated me with respect (can't say that about all the dealers I've been to), and I was out in under 90 minutes with my car.

Excellent customer service and great deals on their cars. Will purchase next car from there also