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Parkway Family Kia

(540 reviews)

Reviews

(540 reviews)

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My experience

They worked with me to help me get something I could afford but also loved. They were all very helpful, patient and kind. My salesmen Tyjuan was amazing and I am very thankful for his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest dealership ever!

Highly recommend this dealership! Ask for Leo Martinez he will do everything in his power to make sure you get everything that you need! They made this process absolutely amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Service

I want to thank the entire staff at Parkway Kia humble. From the service dept which was my first point of contact with scheduling to the arrival on the property. I met a very nice gentleman that was the GM and he introduced me to Deviene my personal salesman and the journey begun. They were patient through out the entire process. My vehicle was not in the best shape and we knew it was just a matter of time. So I ended up at the right place and the right time. I would recommend Parkway Kia to everyone that is looking to drive away with a newer vehicle and great service. They followed up with me for weeks after the purchase to ensure I was happy and if I needed anything do not hesitate to reach out to them. Again thanks team Parkway Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience in joining the KIA family

We were buying our first family car and decided to hit up KIA and other dealers on a Saturday to test drive a couple models. We stopped at KIA first and from the moment we walked in, we were greeted with friendly faces and great customer service. Although they were super busy, they offered us water and had many of their employees check in on us while our salesperson would grab the models we wanted to test. Valeria was helping us that day and she was super knowledgeable about the market and each model she showed with information on the financial part of the deal as well. After spending 3 hours there and test driving the Sportage and Seltos and discussing the benefits of each, we still needed to double check on the other brands we wanted to drive. The other dealers could not even come close to the service and deals KIA was offering! We returned to KIA where they met our offer immediately and treated us like long term customers already! We left with the 2023 KIA Sportage and could not be happier! It’s a modern day SUV with all the perks, great space and great comfort! My wife is happier than ever as this is our new car for our new baby joining us this year! What a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Our salesman Jonathan was great to work with.He made the car buying experience exceptional.It quick and easy.An overall great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellence, Professionalism, Kindness in Service,

I am thankful to GOD for my Parkway Kia Service Advisors Lindsay, Kevin, and the Service Technicians who worked on my car. They are exceptional knowledgeable about the Kia car services and recalls that applied to my vehicle and I am truly grateful for getting my car serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional Service-Parkway Kia

I want to say thank you to the team at Parkway Kia Kingwood. I went to have my car checked for multiple issues and met the GM and he referred me to Devon one of the salesman to assist me with possibly purchasing a new vehicle. Devon and I talked about the needs and the problems I was having with my vehicle, the mileage, how long I’ve had the car what I would want to see happened I would like to have happened and we get to crunch numbers. The GM was helpful in assisting the entire time I was there at the dealership it was a very comfortable process no stress or pressure to buy. I left the dealership with the 2023 Kia Sorrento black on black very nice and affordable I Would Recommend Parkway, Kia Kingwood to anyone that’s looking for a new vehicle and a user-friendly deal to purchase a vehicle thank you again for all your efforts to get me in a reliable and dependable transportation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Vehicle Purchase

Thanks to the team at Parkway Kia and Kingwood from the sales team to the service team especially the GM that helped assist and me getting a new vehicle. My vehicle 2016 Kia 115 thousand miles was at is it and I was not sure what to do after speaking to the team at Kia Parkway and we were able to make a deal on a new vehicle 2023 Kia Sorrento. I was very happy with the services and the time it took to purchase the Vehicle Again I just want to say thank you to everyone that assisted me on Monday to walk out with a brand new vehicle, reliable and dependable for me and my family yes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

This location is very great. The salesman's was very kind and asked me what I want. I would recommend this location to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Service

Johnathan Ponce was the best. Not only did he provide excellent customer service he was thorough & handsome. Everyone was helpful & quick. Thank you Jonathan & I'll be referring my dad to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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