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Leith Volkswagen of Cary

(2,825 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Cary from DealerRater.

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Chris and all of the other tram members made my buying...

Chris and all of the other tram members made my buying experience easy and pleasant. The entire process was made to make my buying experience seamless. My son has purchased a car from this dealership in December and I now know why he was so pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They provide the type of experience you hope for when...

They provide the type of experience you hope for when buying a vehicle. From my online search and even after the sale they have exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy, fast, and friendly

I really hate shopping for cars - hate the hassle, the red tape, and all the usual negotiating and time involved. However, my recent purchase of a VW Tiguan was delightful. Chris helped me negotiate a return on my previous lease (which was in serious threat of being over the mileage allowance) and get into a new car that met my needs and that I could afford. It was all very straightforward and transparent. And I love my new car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service review

I've been bringing my Volkswagen CC to this dealership for maintenance and repair since 2015. Technician Conrad is very knowledgeble and does a great job. Service advisors Matt and Tony are pleasant and helpful. I will always trust these guys with my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service at Leith VW, Cary NC

Great service, and I hope to continue to work with you throughout ownership of many VW vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another excellent experience!

These are not easy COVID times we are living in right now. I was a bit apprehensive about taking my car in for the 40,000 mile service and state inspection. My worries were for naught. Leith VW of Cary thought of everything possible to put their customers first during these trying times. The 'masked' tech met me outside, , covered my steering wheel and seat in plastic, recorded my information and had me drop my key in a bag so that no one touched it. They were very mindful of taking all precautions necessary to keep me safe and my mind at ease. As as usual, my car were serviced with the utmost care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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State Inspection

In and out in less than hour. Very smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service at Leith VW in Cary

My problems were resolved in timely matter, Bobby as always went above and beyond to make things right. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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passet 2015

everyone was very helpful and made me good about the repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steve made my first car buying experience great!! I got a...

Steve made my first car buying experience great!! I got a great deal on a car that he showed me! I went in looking for a new car but ended up getting a 2019 for almost half the price of a new one! I couldn’t have had a better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.