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Prestige Auto Mart of Taunton

(297 reviews)
(508) 356-6358 (508) 356-6358

Reviews

(297 reviews)

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My experience with Bob and Miguel was beyond words . They were very helpful accommodating and went above and beyond to ensure my lady and I got the beat deal. I sincerely have great respect for them as individuals as well as the work they put in to get us a great vehicle. Will definitely be dealing g with them again and will recommend their business ess to others. Thanks Miguel and Bob for all your help and expertise.

My experience with Bob and Miguel was beyond words . They were very helpful accommodating and went above and beyond to ensure my lady and I got the beat deal. I sincerely have great respect for them as individuals as well as the work they put in to get us a great vehicle. Will definitely be dealing g with them again and will recommend their business ess to others. Thanks Miguel and Bob for all your help and expertise.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2016 BMW a couple weeks ago love ❤️ it Bob the salesman great guy on top of everything no pressure explains and reviews everything step by step for u deff a awesome place to buy a car

Bought a 2016 BMW a couple weeks ago love ❤️ it Bob the salesman great guy on top of everything no pressure explains and reviews everything step by step for u deff a awesome place to buy a car

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away from this dealer. Where to start. They set up an appointment with me to see a specific car, and when I arrived, it was at Another location 1/2 hour away. The car was in rough shape and they would not negotiate at all. The manager acting like Oz from behind the glass did not even introduce himself and insulted me saying how is he an engineer and does not know how valuable a car from Virginia with no snow is. The final straw was no title on sight and at least a month to pick up the vehicle. Also $699 Doc fee are you kidding.

Stay away from this dealer. Where to start. They set up an appointment with me to see a specific car, and when I arrived, it was at Another location 1/2 hour away. The car was in rough shape and they would not negotiate at all. The manager acting like Oz from behind the glass did not even introduce himself and insulted me saying how is he an engineer and does not know how valuable a car from Virginia with no snow is. The final straw was no title on sight and at least a month to pick up the vehicle. Also $699 Doc fee are you kidding.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
—
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had me drive an hour out here to look at a car they both mislisted and already sold - had to ask the salesman multiple times to wear his mask properly even after telling him I was trying to social distance. Super unprofessional and very disrespectful. They let me schedule an appointment even having already sold the car I was interested in. Don't do business with these people.

Had me drive an hour out here to look at a car they both mislisted and already sold - had to ask the salesman multiple times to wear his mask properly even after telling him I was trying to social distance. Super unprofessional and very disrespectful. They let me schedule an appointment even having already sold the car I was interested in. Don't do business with these people.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, Thanks for taking the time to leave us some feedback on your experience. Although "5 stars" is our aim with each and every customer, we appreciate the opportunity to learn more if things do go wrong so we can improve and avoid the same issue in the future. That being said, we sell and deliver hundreds of vehicles every month across our 3 locations. In the event a vehicle sells that is not being held with a deposit - which is what happened here - we will always call any pending appointments or interested parties to let them know the vehicle has sold as soon as the deal is finalized with the buyer. In this case we did call to let you know that the vehicle had sold, unfortunately you were already on your way to our Taunton location when the call was made. Sometimes despite our best efforts there are small timing issues that are just unavoidable. If you have any questions or need any further assistance from us, please don't hesitate to call us directly at 1-800-409-8318. Ask for the Internet Sales Manager at extension 205. Best Regards, -The Prestige Team

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When I got there, there wasn’t anyone around at first but eventually someone came out and asked us if we needed help with anything. We test drove a few cars but their prices that they were asking was a little high. Otherwise the service was ok and the person that we spoke to you was really nice and understood our situation. They aren’t really a bad dealership but with some of their vehicles, there is no room for negotiations.

When I got there, there wasn’t anyone around at first but eventually someone came out and asked us if we needed help with anything. We test drove a few cars but their prices that they were asking was a little high. Otherwise the service was ok and the person that we spoke to you was really nice and understood our situation. They aren’t really a bad dealership but with some of their vehicles, there is no room for negotiations.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service i was helped by Miguel and couldnt be more happy with the car i got everyone was friendly and helpful would recommend buying here

Great service i was helped by Miguel and couldnt be more happy with the car i got everyone was friendly and helpful would recommend buying here

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a 2014 Ford F150 Ecoboost from this dealership. Mike was excellent, he let me take the vehicle for a solo test drive and also offered to have me take it home to show my wife 40 miles away. They were willing to work within my budget and did not haggle me to stretch my dollars. Kevin was also excellent, willing to work with me to be able to get the truck. He returned every call and Mike even drove down to meet me for the VIN check. I went to several well known dealerships and wasn't interested in working with me at all, even when I had excellent credit and was already approved for the loan. This team at Prestige is awesome and the cars/trucks are MINT!!!! Do not buy anywhere else, you will be wasting a lot of weekends trying to find a better deal. I will be back for my next vehicle for sure. A1 service and attitudes......Thank you again Mike and Kevin.

I bought a 2014 Ford F150 Ecoboost from this dealership. Mike was excellent, he let me take the vehicle for a solo test drive and also offered to have me take it home to show my wife 40 miles away. They were willing to work within my budget and did not haggle me to stretch my dollars. Kevin was also excellent, willing to work with me to be able to get the truck. He returned every call and Mike even drove down to meet me for the VIN check. I went to several well known dealerships and wasn't interested in working with me at all, even when I had excellent credit and was already approved for the loan. This team at Prestige is awesome and the cars/trucks are MINT!!!! Do not buy anywhere else, you will be wasting a lot of weekends trying to find a better deal. I will be back for my next vehicle for sure. A1 service and attitudes......Thank you again Mike and Kevin.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They kept making promises and saying they were there to help but did nothing to help! Bad service!!! Took too long to call back! Big waste of time!! Sneaky people!! Do not settle on them!! There are other good places out there with better workers and bigger hearts!

They kept making promises and saying they were there to help but did nothing to help! Bad service!!! Took too long to call back! Big waste of time!! Sneaky people!! Do not settle on them!! There are other good places out there with better workers and bigger hearts!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently purchased a 2014 Nissan Altima from Prestige Auto Mart in Taunton, MA. Received courteous and professional service from all staff encountered, especially Yadiyah L, the salesperson. He provided detailed descriptions of car features, set up my blue tooth connection for phone, and ensured that I received a missing element, at no additional charge.

I recently purchased a 2014 Nissan Altima from Prestige Auto Mart in Taunton, MA. Received courteous and professional service from all staff encountered, especially Yadiyah L, the salesperson. He provided detailed descriptions of car features, set up my blue tooth connection for phone, and ensured that I received a missing element, at no additional charge.

Rating breakdown (out of 5):
Customer service
—
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a excellent experience, purchased our car there mike, Eric , an Bob were very helpful in information an making everything run smooth.

Had a excellent experience, purchased our car there mike, Eric , an Bob were very helpful in information an making everything run smooth.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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