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Palmen Kia of Kenosha

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Kia of Kenosha from DealerRater.

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Great service, great staff, great facilities.

Your service department is very thorough and so nice to deal with. I am always am treated kindly and my car runs great! I love my Kia Sorento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facilities, knowledge

The salesman knew a lot about the product. He spent the time we needed to feel comfortable with the product and got us into the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change & Tire Rotation Service

easy to schedule appointment; service reps are very nice. I needed a tire checked (which I purchased at the dealer) due to a slow leak. There was a nail in the tire so they patched it. They didn't even fill up the tire or check tire pressure after tire rotations (all 4 tires were at different levels with the one they patched very low).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Palmen KIA Never Disappoints!

Dakota, Mike, and Len and all others who helped - the young man from the garage, as well - were exemplary! I was treated with kindness, respect, and felt completely valued. The employees of Palmen KIA are true, wonderful assets for the dealership and the car company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service, frienndly employees

always liked the service, car wash, and prices especially with my Encore Rewards Gold car. always saves a lot of money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SUPER HELPFUL

It was quick & easy everyone was super kind & helpful especially Shawn. This was my second time buying a car with Palmen and I left extremely happy with my brand new Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I liked that I was able to see a vehicle I liked online and was able to pick it up in a timely manner once it came in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jon Ayala for the win

Working with Jonathan Ayala was amazing! I would recommend working with him any day of the week! He’s kind and not pushy. Very knowledgeable and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change at Palmen KIA

Friendly, quick and easy. Answered all my questions. Service assistant was very good at telling me what they did and when it would be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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EV and Me

This is my third purchase from Palmen Motors. Each time I purchased a vehicle the service was excellent and continued to be excellent surpassing the past experience. I knew I would be treated with honesty and respect as before. The sales team on the KIA side reinforced my confidence in working with Palmen Motors and were the best so far. The sales team was knowledgeable and supportive, and the finance team was able to make it all come together. Good people. They were swift and transparent, and I walked out with new car and a smile on my face, still smiling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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