Reviews
Write a reviewGreat service, great staff, great facilities.
Your service department is very thorough and so nice to deal with. I am always am treated kindly and my car runs great! I love my Kia Sorento.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facilities, knowledge
The salesman knew a lot about the product. He spent the time we needed to feel comfortable with the product and got us into the car we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change & Tire Rotation Service
easy to schedule appointment; service reps are very nice. I needed a tire checked (which I purchased at the dealer) due to a slow leak. There was a nail in the tire so they patched it. They didn't even fill up the tire or check tire pressure after tire rotations (all 4 tires were at different levels with the one they patched very low).
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Palmen KIA Never Disappoints!
Dakota, Mike, and Len and all others who helped - the young man from the garage, as well - were exemplary! I was treated with kindness, respect, and felt completely valued. The employees of Palmen KIA are true, wonderful assets for the dealership and the car company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service, frienndly employees
always liked the service, car wash, and prices especially with my Encore Rewards Gold car. always saves a lot of money
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SUPER HELPFUL
It was quick & easy everyone was super kind & helpful especially Shawn. This was my second time buying a car with Palmen and I left extremely happy with my brand new Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I liked that I was able to see a vehicle I liked online and was able to pick it up in a timely manner once it came in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon Ayala for the win
Working with Jonathan Ayala was amazing! I would recommend working with him any day of the week! He’s kind and not pushy. Very knowledgeable and friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change at Palmen KIA
Friendly, quick and easy. Answered all my questions. Service assistant was very good at telling me what they did and when it would be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EV and Me
This is my third purchase from Palmen Motors. Each time I purchased a vehicle the service was excellent and continued to be excellent surpassing the past experience. I knew I would be treated with honesty and respect as before. The sales team on the KIA side reinforced my confidence in working with Palmen Motors and were the best so far. The sales team was knowledgeable and supportive, and the finance team was able to make it all come together. Good people. They were swift and transparent, and I walked out with new car and a smile on my face, still smiling!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
