Reviews
An extremely pleasant buying experience.
An extremely pleasant buying experience. We worked a price out over the phone. When we got there the car was ready. Took it for a quick test drive and then completed the purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey joe.liotine, Thanks for sharing your experience! We're thrilled to hear everything went smoothly, from working out the price over the phone to having the car ready and waiting. It’s great to know the process was quick, easy, and pleasant! Happy Driving, The Lester Glenn Hyundai Team
Jayson was very professional, polite as well as
Jayson was very professional, polite as well as knowledgeable. He wasn’t pushy; took his time explaining all of my questions. The dealership was immaculate, and very inviting. I would recommend both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Fhs524, Thanks for the fantastic feedback! We’re thrilled to hear Jayson provided such a great experience and that you found our dealership welcoming. We appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Hyundai Team
Great sales team, easy to work with.
Great sales team, easy to work with. Great experience.will recommend Your dealership to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frank and the entire team were amazing, excellent
Frank and the entire team were amazing, excellent experience, I won't go anywhere else now.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
karen was very helpful and meet all my needs this the
karen was very helpful and meet all my needs this the second neww car i have purchased with karen as my sales oerson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a 2024 Santa Cruz.
Purchased a 2024 Santa Cruz. The car is great. The purchasing process was great. One week after picking it up a noticed a small part missing from under the hood. I have been in contact with the sales person, parts person and I have even written to the GM. I get a response that it will be taken care of. 3 months later, nothing.. Post sales support has been awful. I feel like, after the sale, Lester Glen Hyundai could care less about their customers.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi Securemonk, We understand that our team has been in touch with you regarding your concerns on the missing part for your vehicle, and that the missing part has been sent to you. If you have any further concerns, please do not hesitate to reach out to our management team who will be happy to assist you. Thank you for your patience and your understanding, we truly appreciate it! Enjoy your new 2024 Hyundai Santa Cruz! Thank you again, The Lester Glenn Hyundai Team
Hi securemonk, Thank you for your feedback and patience as we work through this. We apologize once again for the inconvenience you experienced and understand how frustrating it can be. Our management team has reached out to you several times and we hope to connect with you soon to further resolve the matter. In the meantime, we'd like to offer you a token of appreciation for your time and understanding, as you requested. Please feel free to reach out to us, and we will be happy to discuss how we can make things right. Thanks again for bringing this to our attention, and we look forward to hearing from you soon. Happy Driving, The Lester Glenn Hyundai Team
Yes. Thank you, the part was received. No explanation on the poor customer support however. I suggest that you could offer some kind of token for the hassle. ( a gas card, Hyundai gear, etc) My time is as valuable as yours.
Unfortunately, i have never been contacted from the dealership. After sending a private response with my contact information, i never received a response. Very disappointed.
Sal sr did a great job for me today on getting me a 2024
Sal sr did a great job for me today on getting me a 2024 Tyson thanks Sal sr
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi whit901, Thank you for your review! We're thrilled to hear that Sal Sr did a great job in assisting you with your 2024 purchase. If you ever need anything else or have further feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Hyundai Team
Tom was very knowledgeable and very easy to deal and
Tom was very knowledgeable and very easy to deal and speak to.It was the best experience I had in purchasing or leasing a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Peter, Thank you for sharing your experience with us! We're thrilled to hear that Tom provided you with excellent service and made the car purchasing or leasing experience the best you've had! Being knowledgeable and easy to deal with are qualities we value in our team members, and we're glad Tom exemplified them. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Hyundai Team
Wonderful dealership, it is clean, spacious, great
Wonderful dealership, it is clean, spacious, great inventory, and the staff is wonderful. Karen was absolutely incredible and made it such a pleasant experience. I will be recommending to everyone I know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alexandra, Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience at our dealership! It's great that Karen and our team made a positive impression! We appreciate your recommendation, and if there's anything else you need or if you have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Hyundai Team
Wow wow wow!
Wow wow wow! Thank you so much! Lou was amazing! He was friendly and professional from start to finish I highly recommend him and Lester Glenn!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kait.whitney, Thank you for the enthusiastic feedback! We're thrilled to hear that Lou was amazing, friendly, and professional throughout your experience! We appreciate your recommendation and are delighted to have provided you with excellent service. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Hyundai Team