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Jaguar Land Rover South Orlando

(310 reviews)
Visit Jaguar Land Rover South Orlando
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (407) 545-8894 (407) 545-8894
Used (407) 545-8694 (407) 545-8694
Service (407) 545-8948 (407) 545-8948

Reviews

(310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover South Orlando from DealerRater.

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Excellent Experience with this Dealership!

I read the reviews, but they far surpass my expectations. The staff is eager to help and go well beyond the average to make the buying experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bradley, thank you for your great feedback! Our team here at Jaguar Orlando sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

Jaguar of Orlando has the best selection, the best...

Jaguar of Orlando has the best selection, the best prices, and the best staff. We drove all the way from Saint Augustine for the huge selection and the great deals they work hard to put together. Abner Marrero is the most personable, knowledgeable, and professional sales person I've ever dealt with, and I've purchased or leased more than 20 vehicles in my lifetime. Our experience far exceeded our expectations throughout the entire negotiation process. We also met Philip, the manager, and he was also a pleasure to deal with - very transparent! We highly recommend Jaguar of Orlando if you're looking for a great selection, a beautiful showroom, great prices, and the best salesman around - make it a point to ask for Abner and make sure you say hi to Phillip - you will be happy you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Jaguar Orlando and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

The attendance and services were performed exceptionally,...

The attendance and services were performed exceptionally, with great respect, quality and professionalism. The vehicle was delivered in excellent condition. The salesman was very professional as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at Jaguar Orlando. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Great job Dwayne!

Dwayne goes above and beyond for his customers. He is friendly and always tries to make the deal work with all parties. I highly recommend him as a dealer and appreciate the time that he took throughout our car selling process. I can say he has made an impression, and I hold him in the highest of regards. Thanks Dwayne, keep up with the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jorge, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar Orlando to have earned it.

Rene and Abner did a great Job making sure everything was...

Rene and Abner did a great Job making sure everything was smooth and good.Jimmy in Finance give me a great Deal Thanks You guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

Exceptional Experience! Great service no pressure. Dwayne...

Exceptional Experience! Great service no pressure. Dwayne was very helpful and ensured that everything was taken care of in advance of arriving to dealership. Great follow up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They dont care or organized

called for a car. I was told it was available. I was told by Chloe, that the manager would call me back that day. Made an appointment for the next day. The next day ( day of the appt.) he did call but told me, someone, just put a deposit on it. My appoint was in an hour and a half. yet no one called to cxl the appt. or tell me it had a deposit on it. I heard bad things about this dealer already but they had the car I wanted. We will never give them our business now, regardless of what they have.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for bringing this to our attention. We?re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (407) 792-6399 to share more details about your visit so we can make things right.

This is why I drive a Jaguar

Great service. Norris Daniel is a great asset to your firm. I can't thank him enough for his guidance and assistance. He kept me abreast every step of the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

I had two tires installed along with a couple other items needed for my F-Pace SUV. I have thoroughly enjoyed driving the F-Pace. The service writer and service techs have alwasy in my opinion been very friendly and professional. I'm personally like taking my vehicle top the dealership for any service items, knowing they will be using original parts and will be very thorough in all repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Update and service

I came in for a regular service as well as for issues with my sound system not linking to my phone. I was very happy they were able to offer me and install Apple Play. It is great and user friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.