Audi South Austin

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 26, 2019

    By far the worst experience. I spent almost a week expecting to buy a car only to be told that the car is below standard. Not the fault of the sales person... but upper management who failed to ensure the car was up to standard before advertising. Then service on my vehicle — horrible. The GM actually engaged in a shouting match with me. I was treated like crap.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Unhappy Austin Audi Driver, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are wil...ling to give us another chance, please contact us at (512) 782-8176 so we can understand your situation better in order to try and turn your experience around. Thank you, Audi South Austin

  • 5.0 out of 5
    October 26, 2018

    All employees at this facility are helpful and genuine and kindhearted....attitudes deeply appreciated.

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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rxfarmer, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

  • 5.0 out of 5
    October 25, 2018

    We were very happy with everyone we worked with during the purchase of our new Audi. The staff was very knowledgeable and easy to work with.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Toby V., we are so happy to read such a great review about Audi South Austin! Please don't hesitate to reach out to us if there's anything more we can... do!

  • 5.0 out of 5
    October 9, 2015

    I was looking to upgrade my SUV. Called in and Desmond answered the phone. He answered my question about the Q7. When i arrived at my appointment he had... the vehicle ready to go for a drive. The process was smooth and I purchased my new baby. Thank you again for your help!

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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