Audi South Austin

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
22 lifetime reviews.
  • 5.0 out of 5
    January 1, 2021

    Always great service!!! They offered me a Lyft after finding out I needed tires.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Julz, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

  • 5.0 out of 5
    December 3, 2020

    Excellent service. Prompt and efficient Fixed all my concerns

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Pc, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    December 3, 2020

    Very patient, questions and requests were answered and helped us in all the ways to buy us the SUV.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Manjula Gangapatnam, thank you for the high star rating! Thank you again for the great review!

  • 5.0 out of 5
    December 3, 2020

    Efficient and good communication. I appreciate the condition of the dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to give us a positive review. We hope you have a great day!

  • 5.0 out of 5
    December 1, 2020

    Great experience all the way around. Philippe (although inexperienced) was able to get all the right answers and I was very happy with the deal that was... put together.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lcj, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    November 4, 2020

    steve b and lauren d at audi south austin are the best. always accommodating and welcoming

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joe T, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    October 28, 2020

    I purchased a 2017 Q3. Ethan was the salesman. He knew everything about the cars, was honest and put me in a vehicle I am sure I'll enjoy for a long time... to come.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris Raeder, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that ...you enjoyed your experience here at Audi South Austin!

  • 1.0 out of 5
    October 26, 2020

    went into check with starting problems, never performed a proper repair, wanted to do a $2700 brake job on a car with 27,000 miles and nothing wrong with... the brakes and lots of pad material still there. They lied about what the car needed and never performed the task they were asked to yet we’re happy to charge you money to invent repairs the car doesn’t need. A snot nose bunch of elitist rip off artists, and artist is hardly the word that would actually describe them with their rip off attempt.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mr. Forbes, We clearly failed to explain why we made the recommendation to replace the brakes and rotors on your 2011 Audi Q5. Please accept our since...rest apologies. The brakes recommendation had nothing to do with the amount of material left; the recommendation was based on the condition of your brakes and rotors. We would appreciate the opportunity to discuss in further detail. Please reach out at your convenience. Best Wishes!

  • 5.0 out of 5
    October 22, 2020

    The service is always top notch and the Service Advisors are always friendly and ensure we are more than satisfied before we leave. They take a personal... approach and I never feel like a number when working with them. Thank you Kendrick team for all that you do!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Nathan Ratliff, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can... do for you, we are happy to help!

  • 5.0 out of 5
    October 15, 2020

    Fantastic staff and great customer service. Highly recommend Ethan

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Todd, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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