Reviews
Aside from the initial miscommunication on payment form,
Aside from the initial miscommunication on payment form, everything went fairly well. The buying process was good. Staff are very friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If there's anything further we can do for you, we are happy to help!
Worked with Michael on the sale of our Trax and the whole
Worked with Michael on the sale of our Trax and the whole process was flawless. When we left my boyfriend said “I don’t even feel like we just bought a new car” because the whole process was just so easy. Not once did we feel like anyone was trying to get one over on us or screw us in any way. We’ve both had terrible experiences buying cars are many other dealers and I just can’t say enough about how helpful and easy they made this whole process. So happy to be in our brand new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!c
Very clean waiting area.
Very clean waiting area. Friendly and competent staff. Job was completed in time and for quoted price
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience. If you're ever in need of more help, please let us know!
Awesome experience from start to finish.
Awesome experience from start to finish. I highly recommend the Copeland Chevy Team. Also, this dealer has the best prices.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Just had my Equinox detailed in preparation for the
Just had my Equinox detailed in preparation for the winter months. The service was top notch and I'll definitely get my car detailed every year at Copeland.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about our dealership and detailing! We look forward to your next visit! Take care!
Jason, Steve, Guy, Laura, Frantz thank you for a
Jason, Steve, Guy, Laura, Frantz thank you for a wonderful experience from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Copeland Chevrolet team.
I had been searching for quite awhile.
I had been searching for quite awhile. I didn’t get the impression previous dealerships were actually looking to make a deal. I was given a very fair price for my trade and Anthony and the Sales Managers were very respectful and responsive to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Copeland Chevrolet. Thank you for trusting us with this process!
Anthony was super professional and friendly.
Anthony was super professional and friendly. He showed us many important features on the vehicle and accompanied us on the test drive. He was patient and kind and answered all of our questions. Victoria was our salesperson. She was very professional and accommodating. She helped us through the technology and clarified the questions that we had about extended warranties.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your experience! Customer service will always be one of the Copeland Chevrolet team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!
My previous review was pretty negative because of what I
My previous review was pretty negative because of what I was going thru, with the the Key Fob or as I called it, Key Pad, I really don't like to have to leave negative comments, but in this case it turned positive, as I received a call from the dealership as to this situation, I'm sorry that I don't have that persons name as he was very nice and said that they, Copeland Chevrolet would fix the issue. So a appointment was set up for today to fix the problem. Done Thank you Copeland. Also, the service advisor Don Bailey was SUPER NICE, and I can't say enough Thank You, for their Help. So please If your having a problem a negative review can turn Positive, Dennis
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Dennis! We are thrilled to hear that we were able to help you turn your experience around! We hope that you choose us again in the future for your auto needs. Take care!
I brought a 2017 certified Silverado, It came with a bad
I brought a 2017 certified Silverado, It came with a bad keypad, and I received assurances that It would be taken care of, First with a verbal From someone who worked there. Then in another conversation I was promised that it would be taken care of , and that conversation, I was told that I would receive an Email following that one, I never received that Email ! It seems that buying a Certified vehicle doesn't mean anything, Now the last time upon receiving a call from someone who was trying to sell me tires, when I mentioned the key pad Again I was told that too much time had past to do anything. So much for buying a CERTIFIED VEHICLE, from Copeland Chevrolet, in Brockton. Dennis Michalik
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Dennis, we appreciate your feedback as this is only way to get better! We understand that you're frustrated with the situation, and I want to assure you that we're committed to making things right. We are happy that we could get your appointment scheduled for your new key. If you have any additional feedback, please do not hesitate to reach out to our Sales Manager, Max Reed, at (508) 586-7900. Thank you, and we are looking forward to seeing you soon.