Reviews
Package charged at $1999 was not delivered and salesmen
Package charged at $1999 was not delivered and salesmen and finance manager argued and told me it was part and was already attached - Abner and Andrew are no longer responding after i advised them that none of the package charged was delivered -no tinting ,no door protection- They want me to come back but refuse to remove the ovecharge and blames it on me for not wanting to drive an hour north - Just ship me what you owe me and give me a credit for tinting - Abner and Andrew are arguing that i should come in even though toyota north miami lied about whats in the package -also escalated to Toyota USA these individuals for price gouging -Worst dealership even as per BBB -You have really destroyed Toyotas name- First thing i did was to remove your unapproved advertising from my tag -No one should buy from you - You dont list a single person i had to deal with -Well you dont list those that are horrible and its required so you all get 0
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
- Eric Friedman
- PJ Smith
- Mark Anthony
- Eddie Flores
- Mitch Bonnot
- Greg Maclean
- Oricel Diaz
- Marek Suchecki
- Tony Negrin
- Karl Kalil
- Harry Carasco
- Alex Santiago
- Kory Kearney
- Ernesto Hidalgo
- Porfirio Cordero
- Pablo Zuniga
- Peter Jeannith
- Jean Frederique
- Nelson Sierra
- Adler Andre
- Sean Mcguire
- Alberto Davila
- Birmingham Guirand
- Fouad Jaaouni
- Andres Alvarez
- Michael Diaz
- Mark D'sa
- Joseph Province
- David Bonilla
- Francisco Fuentes
- Andrey Nesterov
- Tony Zamoshchik
- Alex Dorcius
- Robert Hernandez
- Juan Paulino
- Gary Thompson
- Ciprian Presbot
- Alexis Seraphin
- Jack Roa
- Hasan Ahmed
- Jaime Tactuk
- Ingrid Aguiar
- Richard Mendy
- Raul Moran
- David Acevedo
- Abner Elidor
- Lisberth Pimentel
- Jose Blume
- Alex Luna
- Gary Haim
- Rafael Quintana
- Sam Veloz
- Hector Soto
- Eric Simon
- Renato Gutierrez
- Victor Gonzalez
- David Bringas
- Victor Perez
- David Santana
- Rodolfo Bueno
- Roman Ryaboshapka
I'm truly sorry to hear about your experience and the frustration you're facing. It sounds like there has been a significant miscommunication, and I apologize for any inconvenience this has caused. We want to make things right, so please reach out directly at your earliest convenience so we can address these issues properly. Thank you, Mark Road - Director of Online Sales & Marketing - mark.road@toyotaofnorthmiami.com
Recomendado
Excelente atencion la del sr Alberto Davila y la del mejor vendedor Rafael Quintana . Lo recomiendo 100%. Vaya al dealer y soliciten los servicios de Rafael Quintana , quedaran satisfechos.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service
I want to thank Rafael Quintana for the excelent work and customer service ever he was very helpful and answer every question. Thank for finding me the best car that fits my needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair