Reviews
Package charged at $1999 was not delivered and salesmen
Package charged at $1999 was not delivered and salesmen and finance manager argued and told me it was part and was already attached - Abner and Andrew are no longer responding after i advised them that none of the package charged was delivered -no tinting ,no door protection- They want me to come back but refuse to remove the ovecharge and blames it on me for not wanting to drive an hour north - Just ship me what you owe me and give me a credit for tinting - Abner and Andrew are arguing that i should come in even though toyota north miami lied about whats in the package -also escalated to Toyota USA these individuals for price gouging -Worst dealership even as per BBB -You have really destroyed Toyotas name- First thing i did was to remove your unapproved advertising from my tag -No one should buy from you - You dont list a single person i had to deal with -Well you dont list those that are horrible and its required so you all get 0
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
- Mark Anthony
- Eddie Flores
- Mitch Bonnot
- Greg Maclean
- Tony Negrin
- Karl Kalil
- Harry Carasco
- Alex Santiago
- Kory Kearney
- Ernesto Hidalgo
- Porfirio Cordero
- Pablo Zuniga
- Peter Jeannith
- Adler Andre
- Alberto Davila
- Fouad Jaaouni
- Andres Alvarez
- Michael Diaz
- Mark D'sa
- Joseph Province
- David Bonilla
- Andrey Nesterov
- Tony Zamoshchik
- Alex Dorcius
- Robert Hernandez
- Juan Paulino
- Ciprian Presbot
- Alexis Seraphin
- Jack Roa
- Ingrid Aguiar
- Richard Mendy
- Raul Moran
- David Acevedo
- Abner Elidor
- Lisberth Pimentel
- Gary Haim
- Eric Simon
- Renato Gutierrez
- Victor Perez
- David Santana
- Rodolfo Bueno
- Nelson Sierra
- PJ Smith
- David Bringas
- Eric Friedman
- Roman Ryaboshapka
- Victor Gonzalez
- Hector Soto
- Rafael Quintana
- Alex Luna
- Jose Blume
- Jaime Tactuk
- Hasan Ahmed
- Gary Thompson
- Francisco Fuentes
- Birmingham Guirand
- Sean Mcguire
- Jean Frederique
- Marek Suchecki
- Oricel Diaz
- Sam Veloz
I'm truly sorry to hear about your experience and the frustration you're facing. It sounds like there has been a significant miscommunication, and I apologize for any inconvenience this has caused. We want to make things right, so please reach out directly at your earliest convenience so we can address these issues properly. Thank you, Mark Road - Director of Online Sales & Marketing - mark.road@toyotaofnorthmiami.com
Not a dealer I would recommend
Not surprising this dealer has the lowest rating in FL They Give car sales persons a bad name. When they saw I was interested in a specific used car they increases the quoted price out of of my range despite the fact I was willing to pay the quoted price. That’s rather unethical I would believe- so wasted my time. Writing this will hopefully help some people time and money. John
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service
My overall experience buying a vehicle with sales representative Victor Perez was amazing. He was very friendly, professional and knowledgeable. I did not feel like I was being hassled into buying just any car but the car I wanted and needed. He was helpful in answering all my questions and I left with the car of my dreams. Highly recommend going to this dealership and talking to this sales representative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car