Reviews
Write a reviewProfessional caring.
Professional caring. Meeting our needs financially and functionally. Family atmosphere sums it up. The best experience I’ve ever had at a dealership. Thank you Sam and Joe
Professional caring.
Professional caring. Meeting our needs financially and functionally. Family atmosphere sums it up. The best experience I’ve ever had at a dealership. Thank you Sam and Joe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bought a truck from there in august 2024, had to have an
bought a truck from there in august 2024, had to have an issue fixed the day i was leaving the lot, 2 weeks after having the truck it had its first issue and got sent back for work on check engine light for def system, end of february 2025 and i am still getting codes for it after getting told it was fixed for def injector, 2 weeks later it started leaking oil from upper oil pan and which never got fixed and this dealer reached around to multiple places seeking for the lowest price to get the job done and because of that i took the truck back, got looked at for injector code and another check engine light and they claimed it was a wire issue and less than a week later i had CEL back for the same issue th at is continuing to now, now my oil pan leaks so bad i cant drive it and am having to get more warrenty work done because this place didn’t take the time to fix what needed to be fix just because of cost, had truck almost 7 months and it’s caused nothing but “blind” problems to them, service isn’t great and definitely would recommend any other used car dealer before considering here.
bought a truck from there in august 2024, had to have an
bought a truck from there in august 2024, had to have an issue fixed the day i was leaving the lot, 2 weeks after having the truck it had its first issue and got sent back for work on check engine light for def system, end of february 2025 and i am still getting codes for it after getting told it was fixed for def injector, 2 weeks later it started leaking oil from upper oil pan and which never got fixed and this dealer reached around to multiple places seeking for the lowest price to get the job done and because of that i took the truck back, got looked at for injector code and another check engine light and they claimed it was a wire issue and less than a week later i had CEL back for the same issue th at is continuing to now, now my oil pan leaks so bad i cant drive it and am having to get more warrenty work done because this place didn’t take the time to fix what needed to be fix just because of cost, had truck almost 7 months and it’s caused nothing but “blind” problems to them, service isn’t great and definitely would recommend any other used car dealer before considering here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My name is George and I'm going to keep this short and to
My name is George and I'm going to keep this short and to the point . My experience was Awesome, Sam Sam Sam was Awesome, the car i bought is Awesome. Highly recommend this place . Just Awesome!!! Hassle free and they keep all their promises. Stand up guys.
My name is George and I'm going to keep this short and to
My name is George and I'm going to keep this short and to the point . My experience was Awesome, Sam Sam Sam was Awesome, the car i bought is Awesome. Highly recommend this place . Just Awesome!!! Hassle free and they keep all their promises. Stand up guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible customer service
Probably great if you pay cash but if you have to finance he treats you like a 3rd rate customer . After a couple days with no response I txt messaged him and asked if I should start look somewhere else because he wasn't responding and he said go ahead evidently my business wasn't good enough . I had called the bank a did all the leg work on the loan because he wasn't getting back to me even .
Terrible customer service
Probably great if you pay cash but if you have to finance he treats you like a 3rd rate customer . After a couple days with no response I txt messaged him and asked if I should start look somewhere else because he wasn't responding and he said go ahead evidently my business wasn't good enough . I had called the bank a did all the leg work on the loan because he wasn't getting back to me even .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The best dealership in the 518 area
I purchased a 2015 BMW, It had great mileage, it was clean. It was the perfect car. I highly recommend this dealership, it is amazing.
The best dealership in the 518 area
I purchased a 2015 BMW, It had great mileage, it was clean. It was the perfect car. I highly recommend this dealership, it is amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a vehicle
I purchased a vehicle. I noticed an issue with the vehicle after I drove the car before I bought it and I told Sam about the issue and he said he would fix the problem. It’s been 5 months and he still hasn’t fixed it. I’ve called him numerous times and he kept putting me off. Also i found out after purchasing the car that I paid about $1500 to $2000 more than the car was worth. And I had other issues with the car that needed fixing within my warranty time and he didn’t want to acknowledge those issues either. I reported him to the Attorney Generals office and it’s being handled through them at this point. I couldn’t believe that a bigger business like his would treat a person like he did to me. He had no interest about being helpful to me and he was also had a rude attitude, not friendly business like.
Purchased a vehicle
I purchased a vehicle. I noticed an issue with the vehicle after I drove the car before I bought it and I told Sam about the issue and he said he would fix the problem. It’s been 5 months and he still hasn’t fixed it. I’ve called him numerous times and he kept putting me off. Also i found out after purchasing the car that I paid about $1500 to $2000 more than the car was worth. And I had other issues with the car that needed fixing within my warranty time and he didn’t want to acknowledge those issues either. I reported him to the Attorney Generals office and it’s being handled through them at this point. I couldn’t believe that a bigger business like his would treat a person like he did to me. He had no interest about being helpful to me and he was also had a rude attitude, not friendly business like.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
Just bought a 2016 Ford Fiesta from South Point Auto and it was a great experience all around. Hassib was great to work with, and very quick to reply to questions both before and after picking up the vehicle. He made the experience easy and painless, and was very friendly and accommodating. The staff were all very helpful in getting me into the car. The price was great, I got more for my trade-in than other dealers offered, and they were able to get me financed when others said no. Very happy with the car and the experience!
Great buying experience!
Just bought a 2016 Ford Fiesta from South Point Auto and it was a great experience all around. Hassib was great to work with, and very quick to reply to questions both before and after picking up the vehicle. He made the experience easy and painless, and was very friendly and accommodating. The staff were all very helpful in getting me into the car. The price was great, I got more for my trade-in than other dealers offered, and they were able to get me financed when others said no. Very happy with the car and the experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Car shopping
Very polite and nice people. Couldn't get approved at another dealership but was able to get financed with south point auto plaza after they worked on my application. Appreciate the help.
Car shopping
Very polite and nice people. Couldn't get approved at another dealership but was able to get financed with south point auto plaza after they worked on my application. Appreciate the help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
virtual sale
I purchased my first car from them virtually! Thank you so much for making this process an easy and safe one. I got an amazing deal on top of it.
virtual sale
I purchased my first car from them virtually! Thank you so much for making this process an easy and safe one. I got an amazing deal on top of it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 Stars
I purchased a car from South Point two months ago. Great customer service, Sam was able to get me approved despite my not so good credit. He took his time with me and was very respectful. Thank you, the car is amazing.
5 Stars
I purchased a car from South Point two months ago. Great customer service, Sam was able to get me approved despite my not so good credit. He took his time with me and was very respectful. Thank you, the car is amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
