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Nelson Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–7:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

About our dealership

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Nelson Toyota in Martinsville...Where everybody knows...cars cost less!

Service center

Phone number (276) 451-2975

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Toyota from DealerRater.

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⭐️⭐️⭐️⭐️⭐️ Outstanding Car-Buying Experience: I couldn’t have asked for a better experience — or a better duo — than Tony P. and Lamar J. to help my wife and me with our new car. From the very beginning, we were met with warm handshakes and genuine greetings. They walked us through the vehicle thoroughly, answered every question, and even encouraged an extended test drive so we could get a real feel for the car. From start to finish, all the way to the moment the ink dried, these two gentlemen were professional, patient, and absolutely sincere. If I had the means, I’d go through the entire process again today without hesitation. Thank you, Tony and Lamar. My wife and I truly appreciate everything, and we’ll gladly send anyone looking for a ride your way!

⭐️⭐️⭐️⭐️⭐️ Outstanding Car-Buying Experience: I couldn’t have asked for a better experience — or a better duo — than Tony P. and Lamar J. to help my wife and me with our new car. From the very beginning, we were met with warm handshakes and genuine greetings. They walked us through the vehicle thoroughly, answered every question, and even encouraged an extended test drive so we could get a real feel for the car. From start to finish, all the way to the moment the ink dried, these two gentlemen were professional, patient, and absolutely sincere. If I had the means, I’d go through the entire process again today without hesitation. Thank you, Tony and Lamar. My wife and I truly appreciate everything, and we’ll gladly send anyone looking for a ride your way!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Debbie Stone Deserves a raise! Debbie helped me out a lot on my Camry. Thank you so much Debbie Stone. I’m Bryant Hairston and own a 2017 Camry. Debbie great person to go too and she’ll help you out with any issue you may or may not have going on with your vehicle. Great Service!! I’ll always ask for Debbie to wait on me everytime I’ll have worked fine on my car. Thanks Again Debbie :).

Debbie Stone Deserves a raise! Debbie helped me out a lot on my Camry. Thank you so much Debbie Stone. I’m Bryant Hairston and own a 2017 Camry. Debbie great person to go too and she’ll help you out with any issue you may or may not have going on with your vehicle. Great Service!! I’ll always ask for Debbie to wait on me everytime I’ll have worked fine on my car. Thanks Again Debbie :).

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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In the last seven (or it may be nine) years, my husband and I have purchased three vehicles from Daniel Nelson at Nelson Toyota in Stanleytown, VA. We make the close to 45 minute drive from Danville, Va to buy our vehicles and have these vehicles serviced. Believe me, it is well worth the time! You are treated with dignity and respect. And these terrific people will work with you with regard to financing. They provide state of the art service to all of their customers and their vehicles. We especially like to trade with Daniel Nelson. He is such a good and kind young man He would never try to put you in a vehicle you didn't love or could not afford. I give them 5 STARS and a double thumbs up for their hard work and devotion in providing excellent quality merchandise and service to ALL who are looking for a fine vehicle to drive. Thank you Nelson Toyota for everything!! Billie and Jim Wyatt

In the last seven (or it may be nine) years, my husband and I have purchased three vehicles from Daniel Nelson at Nelson Toyota in Stanleytown, VA. We make the close to 45 minute drive from Danville, Va to buy our vehicles and have these vehicles serviced. Believe me, it is well worth the time! You are treated with dignity and respect. And these terrific people will work with you with regard to financing. They provide state of the art service to all of their customers and their vehicles. We especially like to trade with Daniel Nelson. He is such a good and kind young man He would never try to put you in a vehicle you didn't love or could not afford. I give them 5 STARS and a double thumbs up for their hard work and devotion in providing excellent quality merchandise and service to ALL who are looking for a fine vehicle to drive. Thank you Nelson Toyota for everything!! Billie and Jim Wyatt

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My family had purchased a 2021 Toyota forerunner. Less than a year later my children and I were involved in a terrible accident. Because of the safety features and strong build of the Toyota, my children were able to walk away scratch free. The airbags and seatbelt did exactly what they were supposed to do. They saved my life. When we received the news that the 4Runner had been totaled, I knew I would put my family in no other vehicle but a Toyota. We went back to Nelson and in a short time we were driving away in a 2017 Highlander. Nelson Toyota has not only helped us once but twice. The customer service, sales team, and the service department are fantastic to work with. My family will go nowhere else but Nelson.

My family had purchased a 2021 Toyota forerunner. Less than a year later my children and I were involved in a terrible accident. Because of the safety features and strong build of the Toyota, my children were able to walk away scratch free. The airbags and seatbelt did exactly what they were supposed to do. They saved my life. When we received the news that the 4Runner had been totaled, I knew I would put my family in no other vehicle but a Toyota. We went back to Nelson and in a short time we were driving away in a 2017 Highlander. Nelson Toyota has not only helped us once but twice. The customer service, sales team, and the service department are fantastic to work with. My family will go nowhere else but Nelson.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience I ever had buying a vehicle I would recommend them to anybody It was a very unique and pleasant experience

Best experience I ever had buying a vehicle I would recommend them to anybody It was a very unique and pleasant experience

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a Toyota Rav 4 tonight. Our salesperson was Chris Fore. It was an awesome experience. He made us feel very welcome. He is great at what he does and if I need another vehicle or if I know of someone needing one I will send them to Chris Fore. Thank you very much.

Bought a Toyota Rav 4 tonight. Our salesperson was Chris Fore. It was an awesome experience. He made us feel very welcome. He is great at what he does and if I need another vehicle or if I know of someone needing one I will send them to Chris Fore. Thank you very much.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LOVE Debbie in service she was awesome!!! She always handles my situation regardless day or night . Thank you Debbie for all you do !

LOVE Debbie in service she was awesome!!! She always handles my situation regardless day or night . Thank you Debbie for all you do !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I took my car in for repairs, the service department was very helpful. Technicians did an outstanding job on making the repairs and getting my vehicle back to me in a timely manner.

I took my car in for repairs, the service department was very helpful. Technicians did an outstanding job on making the repairs and getting my vehicle back to me in a timely manner.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Husband purchased a 2016 Kia Sorento from Daniel Nelson at the location in Fieldale VA. They didn't inspection the vehicle before we bought it in December even when it was due that month for an inspection so our free inspection went down the drain because a week later we ate to take it to be inspected. Daniel Nelson who runs the store new it and sold it anyway. Since we have bought it I've had to take it to the shop 3 times for something that's been wrong with it since we bought it but was made out to be like it just want heard. The mechanic that's been working on the car doesn't know what he's doing he swears he's never heard the noise and has been telling us other things are wrong but there really not. They wanted to charge us 700 to replace something's that's been broken since we bought it even had to take it to another local mechanic so he could tell us what was actually wrong so we could take it to Nelsons and tell them what was actually wrong and of course it's not covered. We haven't made th second payment and are already having this much trouble that last time we purchase anything from them. Be careful what your purchasing because they can forget to tell you the things that's wrong and you even up like we did.

My Husband purchased a 2016 Kia Sorento from Daniel Nelson at the location in Fieldale VA. They didn't inspection the vehicle before we bought it in December even when it was due that month for an inspection so our free inspection went down the drain because a week later we ate to take it to be inspected. Daniel Nelson who runs the store new it and sold it anyway. Since we have bought it I've had to take it to the shop 3 times for something that's been wrong with it since we bought it but was made out to be like it just want heard. The mechanic that's been working on the car doesn't know what he's doing he swears he's never heard the noise and has been telling us other things are wrong but there really not. They wanted to charge us 700 to replace something's that's been broken since we bought it even had to take it to another local mechanic so he could tell us what was actually wrong so we could take it to Nelsons and tell them what was actually wrong and of course it's not covered. We haven't made th second payment and are already having this much trouble that last time we purchase anything from them. Be careful what your purchasing because they can forget to tell you the things that's wrong and you even up like we did.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were very helpful in the beginning! Then the vehicle I was looking at was in another location in North Carolina. After about a week of talking about that the vehicle was then taken out of service not for sale because it wasn’t worthy of selling to a customer. That turned out to be somewhat disappointing ! But all in all they were what I would expect ! So Innoway I suppose I am disappointed with the fact that they did not have the truck I needed after advertising it but at least I didn’t have to drive all the way to North Carolina to find that out

They were very helpful in the beginning! Then the vehicle I was looking at was in another location in North Carolina. After about a week of talking about that the vehicle was then taken out of service not for sale because it wasn’t worthy of selling to a customer. That turned out to be somewhat disappointing ! But all in all they were what I would expect ! So Innoway I suppose I am disappointed with the fact that they did not have the truck I needed after advertising it but at least I didn’t have to drive all the way to North Carolina to find that out

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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