Dealer on Cars.com since February 2015
|Sales||9:00 AM - 8:00 PM|
|Service||7:30 AM - 5:30 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||10:00 AM - 6:00 PM|
|Mon||7:30 AM - 5:30 PM|
|Tue||7:30 AM - 5:30 PM|
|Wed||7:30 AM - 5:30 PM|
|Thu||7:30 AM - 5:30 PM|
|Fri||7:30 AM - 5:30 PM|
the most wonderful sales person helped me her name was Claudia and the other nice man was Jeff I purched a chevy Equinox For over 3000 less than price...d with outher dealers! I was in and out in just 45 min and brought the car back for the full detail the following weekfantastic service! They have made a life long customer.
Cory, Thank you so much for letting us be part of your Certified Pre-owned experience, it was a delightful experience for us as well. We look forward ...to your first maintainance visit in our service department. Thank you for taking the time to write this review. Claudia & Jeff wanted me to pass along wishes for happy holidays to you and your family. C.Scott Phillips GSM Merced Chevrolet
Salesman and management were horrible to work with. Was pre approved to purchase a vehicle, while on my way to the dealership to work out terms I rece...ive a phone call from a salesman stating the the vehicles price had increased from the price listed. Do not recommend this car lot to anyone.
Thank you for taking the time to share your feedback with us, Antonio. Our pre-owned vehicles are priced based upon market-based pricing. We are const...antly adjusting our pre-owned prices based upon market conditions. Sometimes prices go up, sometimes prices come down based upon market conditions. When you looked at the vehicle on October 24th, the price was lower. However, on October 27th, we adjusted the price of the vehicle to reflect market conditions. Sometimes prices are adjusted down to reflect market conditions. It depends upon market conditions, but we typically price our vehicles aggressively with respect to the market. So usually our prices are better than what the market demands. We hope this explanation helps and please know that our entire team is committed to delivering honest and quality customer service to everyone who visits our store. This desire for honesty and quality customer service explains why you received a call from the salesman letting you know about the price increase before you drove in from Tulare. Please reach out to our General Sales Manager, Ray Tarelli, at 209-580-3528 if you would like to speak about this further. Thank you.
When getting my vehicle serviced at this Chevrolet location, they broke my hitch cover. I called and spoke to a service employee & they denied it happ...ened there. However, I'm 100% it happened there. I left a message for the service manager to give me a call & he never did.
Thank you for taking the time to share your feedback, Anthony. Although we've been able to speak with you about this concern, please don't hesitate to... reach back out to Tom Nester, our Service Director, at 209-383-3306 if you'd like to discuss this further. Thank you again.
lifetime reviews of the Service Department.