Reviews
Everyone at the dealership is so friendly and professional. Jimmy is very knowledgeable and provides amazing service. Hez was awesome and helped us expedite the purchasing process. Thanks to Chatham Subaru, highly recommend!
Everyone at the dealership is so friendly and professional. Jimmy is very knowledgeable and provides amazing service. Hez was awesome and helped us expedite the purchasing process. Thanks to Chatham Subaru, highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy’s expertise and our team’s professionalism are exactly what we aim for, so we’re glad your visit was both efficient and enjoyable. Congratulations on your Subaru and thank you for recommending us!
They were very helpful in providing me information about my car and helping the buying process go smoothly.
They were very helpful in providing me information about my car and helping the buying process go smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know the information we shared about your new Subaru Crosstrek and the smooth buying process was helpful. We’re pleased to hear everything went as you hoped. Enjoy your Crosstrek and feel free to reach out if you have any further questions.
They were very helpful in providing me information about my car and helping the buying process go smoothly.
They were very helpful in providing me information about my car and helping the buying process go smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We’re glad our team could provide the information you needed and make your new Subaru purchase seamless. Please let us know if there’s anything else we can do.
This is the 3rd vehicle that my family has purchased from the Chatham Subaru dealership in under a year and we have reservations if we will ever be coming back. We love our sales guy and the finance manager is the best, but I will say that with all the new changes and new staff, including the new GM, we have seen not only a shift in the atmosphere but the customer service care. The GM is definitely not someone that I would ever want to do business with again after he tried to lie about the deal from the beginning and then tried to mansplain cars and loans to a person who not only worked at a dealership before but grew up in a family that worked on engines and cars. The dealership before all the changes would always be busy and have customers coming in and out of the dealership frequently, but this time around I noticed that the dealership is quite literally dead. No longer does the dealership feel like home, it feels strickly transactional and cold.
This is the 3rd vehicle that my family has purchased from the Chatham Subaru dealership in under a year and we have reservations if we will ever be coming back. We love our sales guy and the finance manager is the best, but I will say that with all the new changes and new staff, including the new GM, we have seen not only a shift in the atmosphere but the customer service care. The GM is definitely not someone that I would ever want to do business with again after he tried to lie about the deal from the beginning and then tried to mansplain cars and loans to a person who not only worked at a dealership before but grew up in a family that worked on engines and cars. The dealership before all the changes would always be busy and have customers coming in and out of the dealership frequently, but this time around I noticed that the dealership is quite literally dead. No longer does the dealership feel like home, it feels strickly transactional and cold.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
I believe my sales guy is learning Collin. I believe George help make it work I believe Hez is your golden guy. I think the new dealership is monument to the past and you will regret building inside of 5 years maybe longer it will be converted to something else as AI will take over car sales and you did not plan ahead, you planned for the past and overbuilt.
I believe my sales guy is learning Collin. I believe George help make it work I believe Hez is your golden guy. I think the new dealership is monument to the past and you will regret building inside of 5 years maybe longer it will be converted to something else as AI will take over car sales and you did not plan ahead, you planned for the past and overbuilt.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Rick, thanks for sharing your thoughts about your experience with Chatham Parkway Subaru. We appreciate your business and hope to see you again soon!
Very professional team. Jamal and Hezikiah were provided the best experience and changed my opinion of dealerships. Thank you.
Very professional team. Jamal and Hezikiah were provided the best experience and changed my opinion of dealerships. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a pleasure to hear our professional approach reshaped your view of dealerships. Congratulations on your new Subaru Crosstrek, and thank you for sharing your positive experience. We look forward to assisting you again.
The finance manager really worked with us to find the best deal. Our salesmen Cory wasn’t pushy.
The finance manager really worked with us to find the best deal. Our salesmen Cory wasn’t pushy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you highlighting how our finance manager found a great arrangement and your sales associate guided you without pressure. Congratulations on your new Subaru Crosstrek. Thank you for trusting us with your purchase.
The staff here was outstanding! Hezie, Jamal and Sarah went above and beyond for me! Loved my experience, loved working with these people and most of all LOVE my car!! Thank you guys!!
The staff here was outstanding! Hezie, Jamal and Sarah went above and beyond for me! Loved my experience, loved working with these people and most of all LOVE my car!! Thank you guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is delighted they could exceed your expectations during your WRX purchase. It’s wonderful to know you enjoyed working with us and that you’re loving your new Subaru. Thank you for sharing your enthusiasm!
I was greeted by Alex P. And Jamal. Alex was my salesman. He was courteous and helpful. Answered my questions and listened to what I wanted in my new car. Excellent experience.
I was greeted by Alex P. And Jamal. Alex was my salesman. He was courteous and helpful. Answered my questions and listened to what I wanted in my new car. Excellent experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our team provided courteous, attentive assistance in finding the right used Subaru Forester for you. Thank you for sharing your excellent experience and enjoy your new vehicle!
Cars that are advertised for sale are not available to look at for whatever reason; however potential buyers are told they are there, will send pics and info, yet upon arrival there none of the cars mentioned seem to be there. Sales and finance people were great. Alex makes a great sales person. He appears very empathetic with his customers.
Cars that are advertised for sale are not available to look at for whatever reason; however potential buyers are told they are there, will send pics and info, yet upon arrival there none of the cars mentioned seem to be there. Sales and finance people were great. Alex makes a great sales person. He appears very empathetic with his customers.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Sam, thank you so much for your wonderful review! We are thrilled that Alex had the opportunity to provide you with great service. We thank you for choosing Chatham Parkway Subaru!
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you again for choosing Chatham Parkway Subaru. We look forward to having you as one of our valued customers for many more years to come!