Gregg Young Chevrolet of Norwalk

That are very professional. They kept me informed about the wait and why it was taking so long. Which made sense and they are very good. So they did very good as far as it goes.

Very outstanding and professional Service and I didn’t have a appointment very courteous also, I wouldn’t go anywhere else I’m sticking with GREGG YOUNG CHEVROLET Thank You 😊

We had to wait for oil change for 4 hours.not Happy!! We were told it would be 1 hour 30 minutes.

I purchased the 2022 Chevi Traverse at Gregg young in Norwalk. The buying process was easy . Two months later my vehicle had 2000 miles, the engine failed that when I was treated like a second class customer. I called Gregg young to let them know my vehicle had the engine and transmission check light on. They transferred me to Ashley in the service center. Under my vehicle warranty, they supposed to give me a loaner vehicle when my vehicle is being repaired. Ashley was very rude and told me that they didn't have a vehicle to give to me. They can give a shuttle ride from to work. I told her that I need a vehicle because I have 4 young children, I will a vehicle to run some errands and go to work. She told me that she has only one vehicle she could give me. When I got at the service center she gave a dirty black chevi impala that smelled like dog poo. I have 2 kids with Asthma and I went to see her manager to address my concerns. I was surprised that they had another vehicle that was clean and they gave it to me. They kept my chevi traverse in service for 2 weeks because they were going to put a new engine in it. After two weeks they called me to come and pick up my vehicle. The same I took the vehicle home , my husband drove to work and the engine sign showed up again. I called Gregg young financial manager to complain and he told me to bring the vehicle in. When I got there I wanted to talk to him in person. I was very shocked to found my salesperson and another guy wanting for me outside the building . They didn't want me inside the building even though it was to 100 degrees outside. Today I went there with my friend to find our that the manager did not know about my vehicle being in service for two weeks. It is sad to see how a customer can be treated differently when they have an issue with the vehicle.

They sold me a bad car. Engine failed in less than 2000 miles. They such.

Service guys r always friendly & efficient. Seem to b less likely to try to “upsell”

Andrew found us our hard to find Colorado truck on HIS DAY OFF! That says it all.

Great attentive service. They gave me exactly what I needed and went the extra mile to make sure my experience was A one

Great service, friendly staff! Repeat customer many times over. All work done right the first time.

Ricky and Jrnny worked very wel together to make sure i got the sUV meant for me. The finance manager Seth explained everything vwry well and answered any questions i had.