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Theel Motors (Rolla)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–12:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Theel Motors (Rolla) from DealerRater.

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My wife and I purchased a vehicle from Theel Motors and were very pleased with the service that we received. We live over 4 hours away and they were able to answer all of our questions promptly and were able to send us any picture that we asked for. I will definitely be looking back to Theel Motors when I comes time to get another vehicle and will also recommend them to anyone looking to get vehicle.

My wife and I purchased a vehicle from Theel Motors and were very pleased with the service that we received. We live over 4 hours away and they were able to answer all of our questions promptly and were able to send us any picture that we asked for. I will definitely be looking back to Theel Motors when I comes time to get another vehicle and will also recommend them to anyone looking to get vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We just purchased our second vehicle from John Hardy at Theel Motors another great experience he made sure the vehicle we purchased was exactly what we were look for I am pretty particular about how my vehicles look John let me inspect the vehicle I had found a few cosmetics issues They took care of them promptly this is something you Will not get at big car dealerships I will continue to purchase my vehicles from Theel Motors I rate Theel Motors a 5 star automotive dealer great staff and they take care of their customers thanks again John Hardy and Josh Munro and the staff at Theel Motors for taking such great care of us Terry and Melissa

We just purchased our second vehicle from John Hardy at Theel Motors another great experience he made sure the vehicle we purchased was exactly what we were look for I am pretty particular about how my vehicles look John let me inspect the vehicle I had found a few cosmetics issues They took care of them promptly this is something you Will not get at big car dealerships I will continue to purchase my vehicles from Theel Motors I rate Theel Motors a 5 star automotive dealer great staff and they take care of their customers thanks again John Hardy and Josh Munro and the staff at Theel Motors for taking such great care of us Terry and Melissa

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a used vehicle from Theels and had some issues right away with the car😢 I contacted the owner Josh and he handled my issues with respect. He assured me that he would take care of the issues and that made me feel better about the purchase. After all who wants to purchase a new vehicle and have to pay for issues with it immediately? Thanks Josh for giving us confidence in your dealership!

I bought a used vehicle from Theels and had some issues right away with the car😢 I contacted the owner Josh and he handled my issues with respect. He assured me that he would take care of the issues and that made me feel better about the purchase. After all who wants to purchase a new vehicle and have to pay for issues with it immediately? Thanks Josh for giving us confidence in your dealership!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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wont grant full service of vehicles if something goes wrong with the vehicle that barely has twenty six thousand miles on it . And he wont warranty anything not even the tires and the owner Lowell Tupa says its not his problem . My mother bought a brand new vehicles from him and this is what he told her its not his problem.. So as far as customer guarentee satisied well lets just say my mom wont go back to his business because he turns out to be disrespectful to people...

wont grant full service of vehicles if something goes wrong with the vehicle that barely has twenty six thousand miles on it . And he wont warranty anything not even the tires and the owner Lowell Tupa says its not his problem . My mother bought a brand new vehicles from him and this is what he told her its not his problem.. So as far as customer guarentee satisied well lets just say my mom wont go back to his business because he turns out to be disrespectful to people...

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Mr. Martin, We want to apologize for any inconvenience you or your mother may have experienced. We are assuming there should be a simple misunderstanding as we would welcome providing any warranty work that may be necessary on a vehicle covered under warranty or otherwise. However, we are having difficultly determining the vehicle or service history as we are not sure what your mothers name is. Please feel free to give us a call and hopefully we can clear this situation up. Our phone number is 701-477-3124. Thank you!

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Was looking for a quality, low miles used car and contacted John Hardy at Theel. He was great to work with and always willing to answer any question we had for him on the process or the vehicle. He and the staff at Theel made the buying experience easy and hassle free. We will definitely use John and Theel again in the future!

Was looking for a quality, low miles used car and contacted John Hardy at Theel. He was great to work with and always willing to answer any question we had for him on the process or the vehicle. He and the staff at Theel made the buying experience easy and hassle free. We will definitely use John and Theel again in the future!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Theel Motors went out of their way to find the vehicle we wanted. Mike did an excellent job of keeping us informed of our options. We were totally satisfied with the whole buying experience. Great job, Mike!!!

Theel Motors went out of their way to find the vehicle we wanted. Mike did an excellent job of keeping us informed of our options. We were totally satisfied with the whole buying experience. Great job, Mike!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience. Excellent service and follow-up. Great Dealer!!

Excellent buying experience. Excellent service and follow-up. Great Dealer!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had zero problems purchasing a vehicle from Theels. Mike is a great sales person to work with and answered all of our questions.

Had zero problems purchasing a vehicle from Theels. Mike is a great sales person to work with and answered all of our questions.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We totally enjoyed our experience at Theel Motors Inc with John Hardy. Great salesman. We didn't feel pressured at all. We had to ask him along on the test drive so he could answer questions as they came up. We would definitely recommend them.

We totally enjoyed our experience at Theel Motors Inc with John Hardy. Great salesman. We didn't feel pressured at all. We had to ask him along on the test drive so he could answer questions as they came up. We would definitely recommend them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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