First National Autos

Reviews

5.0 out of 5 5.0
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 1, 2018

    the process went very smooth for my first time buying maria was a huge help and they were able to get into my new vehicle highly recommend this place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2017

    Today 6/25/17 My wife & I purchased a car from these guys. To be honest I was a little concerned as I have always bought our vehicles from dealerships... (Ford, Kia etc) But We are so glad We gave our business to these guys It was without a doubt the best car buying experience EVER!! Our salesman name is Roy, (I feel like a idiots because I kept calling him Ray & he was such a good sport about it) Anyway Roy wanted to put our intrest before anything.. I have many times been at dealerships feeling pressured & uneasy.. not here the handful of workers here were great to do business with, even the guy Branden who did the finalizing paperwork was great to do business with.. I will not hesitate to do business there again & would highly recomend anybody wanting stress free car buying experience this is the place to go.. Thank you again first national.. Dave & Angie Tacoma, Wa

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2015

    they helped me out when no one else would D.J. took very well care of me the whole time and he got me the car I needed with the monthly payment I wanted... my overall experience there was second to none

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2015

    I had a great experience !!! Fabian and Gani were extremely helpful and making sure I was put into a car! I had never experienced such good customer service... prior to this visit. I appreciate the help and will be back in the future.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2015

    This place was great. It was the first time I was buying a car and they made it happen even with all the difficulties it took to get me into the car i... wanted. They were professional and did everything possible to get me into the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2015

    These guys worked really hard to get me into the truck I wanted for a great price considering all the obstacles I made for them! I went there thinking... I was going to get rejected....again but Gani worked his magic and fought hard to get me exactly what I was looking for. The atmosphere was pleasant. I would recommend this lot to anyone who is looking for a good quality vehicle and salesmen that genuinely care about what you want and not what they want to sell

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2015

    First time car buyer and Gani (sales person) was my guy to see ! Very helpful and knowledgeable and never hassled me or try to over sell me a car. Walked... in and out and I am more then pleased with the service First National Provided me with !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 9, 2015

    Good service, very friendly! cars get moved around between their different lots (tacoma, seattle, etc.....) I recommend calling ahead to check that the... car is there.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2015

    You will never get the kind of customer service with no pressure other than here. All were nice, didn't stock me and got me through all the paperwork in... a matter of minutes once I was approved. Come check them out and meet them. You will not be disappointed I promise you that.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2015

    I have to admit that when I first came to First National and Dominick told me that he could get me approved, I was skeptical. I didn't think he would be... able to get me into a car, let alone one that I liked! Thanks to Dominick and the team at First National, they had me back on the road and were willing to work with me!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews