Reviews
Thieves, worst car dealership in US.
This is definitely the worst dealership in US. The most disgusting thieves and liars in the whole industry. They will sell you a lot of BS and promises thay you'll never get. They drown you in paperwork and hurry you to sign everything so that you don't read what you're falling for. First thing I found out was that I asked for a copy of every single document loan terms, gap insurance, extended warranty, contract of sale, everything and they only handed me the warranty(which O don't recommend never) and the contract on a thick envelope (I assumed everything was there, rookie mistake) then I found out (using rate calculators online) that they had overcharged me the same amount I put as downpayment ($8,500). I called to confront them and they said that I wasn't understanding that was taxes and fees but how you get from 35k to 50k with a warranty of $3,500 just with "taxes and fees" When I bought the warranty I was told that it will kick off after my factory warranty expired which was also a lie because the contract said it was right away. After all this I called different attorneys but since I signed everything I couldn't do anything and that's why I never did anything else (imperfect system). I was always thinking on giving a bad review but never took the time to do it. Today... 7 months after... I went to refinance my car to get a better deal and found out that they never included the Gap insurance. This people are the worst parasites in this planet and they will steal every penny that they can with a smile in their faces like is nothing. Maybe I can afford that but I pray for those who can't and they do it anyway. These rats should be left in the street specially the biggest thief from the Finance department Nathan Shaolian. Sad that I can't give 0 stars or even negative.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello
I giving them a hundred out of a hundred because my experience was good. Very nice cars and very nice sales lady. She answered my questions and concerns and gave me her card
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Still a Great Place
They're so nice here. I'll keep coming back until the cows come home. Yuri has the nicest cars in the state and I come and see him every few months to have my car serviced. The same car that I bought there in fact.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car time
I like it here. They have a lot of sales people and so I wasn't waiting around even though it was busy. They gave me the attention I felt I deserved as I was actively looking for a car and they must have picked up on that because they took care of me and I'm very stoked with my new-used BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Days Are Back Again
I had the best timing in the world. I came here when they were unloading some new spies and I saw this beautiful white BMW. They told me they would likely need some repairs and definitely a detailed but we agreed on a price then in the air. The car is beautiful and I feel like I got a great deal. Sometimes fate gets you the right car the right woman or the right job. In this case I'll go with the car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm pleased.
Pleased I came here. Yuri and Jack were caring and asked for all the paperwork they would need so I could get a good rate on my car loan. I'm very happy with my car as well. It's my baby! I'm glad I came here and we'll be back again someday when I need to upgrade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go See Noemi
All those the employees are good people. Now Noemi is totally my sister because she helped me Finance to BMW I really wanted. The fact I didn't have to go to a bank to get financing is definitely something I think is an advantage.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review Time
They keep is real here. From the moment I walked in I was treated like I mattered. I like that. It's rare nowadays. They are the spot for BMW cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excited and Blessed..
I recently purchased a vehicle from Luxury Motor club and the experience was Warm and Welcoming from the initial telephone call. Big Thank you Noemi Oyola.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Range Rover Heaven
I had a heck of a time trying to find a Range Rover and they have one here I really like. I am still working on getting financing but felt like I was treated really well and the salesperson Yuri was upfront about everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase