Reviews
Had a major tune up done & from checking in the car to
Had a major tune up done & from checking in the car to all the communication to keep me updated on the progress was outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ginger and our team, and we look forward to working with you again.
We have interacted with Jordan on 2 separate occasions.
We have interacted with Jordan on 2 separate occasions. She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for help on our vehicle. Jordan is definitely a credit to your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Jordan and our team appreciate your business and hope to see you again soon!
Individuals did a very fine job.
Individuals did a very fine job. The process of doing what we wanted to do did not work out very well at all - long, long wait to get answer, which did not allow us to do what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We're sorry to hear that we didn't meet your expectations and would like to learn more. Please don't hesitate to reach out to us directly if you'd be willing to share some more detail. We truly appreciate your feedback and would like to see if there is anything we can do to turn this around for you.
Definitely made a bad situation so much better & eased my
Definitely made a bad situation so much better & eased my mind! Service we quick. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.
Jonathan was very attentive.
Jonathan was very attentive. He explained the process of using all the tools of the car to a new owner with little technical knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. Congratulations on the purchase of your new vehicle, Letty! We truly appreciate your business.
Excellent customer service!
Excellent customer service!! Service area and showroom are immaculate. Vehicle was ready on time. No hassle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
It's always very clean and there are many places to sit.
It's always very clean and there are many places to sit. There is also a coffee and snack area to use.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.
Micheal was so nice and explained the whole financing
Micheal was so nice and explained the whole financing process throughly! He made the car buying process so easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville.
Thanks for Alex Bearden help me buy the car.
Thanks for Alex Bearden help me buy the car. Alex is very professional and dedicated. Due to my limited English proficiency, I cannot communicate with him smoothly in English, but he is always able to patiently use translation software with me, allowing me to fully enjoy your company's sales services. I am very much looking forward to our next visit. Cooperation If I buy a car again, I will also recommend to my friends to buy cars from your company and recommend the sales consultant Alex because he is very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!
Thanks to Dalton, Brittany, and Kevin for their
Thanks to Dalton, Brittany, and Kevin for their professionalism. I'm hoping they can work out something as good or better on almost identical vehicle for my Daughter's first new car who is struggling with today's sticker shock. My 1973 1st year Honda Civic could get some attention on your showroom floor........
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!