Shottenkirk Honda of Cartersville

Had a recall on my Ridgeline for the fuel pump. Afterwards the Inside of my truck stunk like gasoline. Took me 3 days and lots of cleaning to get the smell out. Plus the tech didn't reinstall rear trim under backseat. And they broke the left rear seat belt plastic relief (yes, it's an aftermarket part but they still broke it and I need to replace it.) Also they tried to align the truck but it still drifts to the right. Wasted $100 on an alignment that did nothing. Service writers were very nice but the techs failed at their job. This was not a good experience.

Same day in and out other sales people entertained us making experience go a lot quicker.

John was super nice and communicative. The waiting area spaces are always clean and have amenities. An oil change here is way cheaper than at Hyundai. I always get great service here!

Please with all service This is the only department I'll use. Just wish it was closer to home.

The service department is great writers are all great. This 15 word minimum for this survey is just stupid. Again Shottenkirk was great

They kept me updated the whole time they had my vehicle while I was at work!

Fast service while I waited. Thanks for a great service team! Thanks to Mary for a smooth transaction!

Everyone was very professional but still very friendly! I would highly recommend anyone needing a car to come by and buy from Sherry!

Service is always consistent and fair. They are customer focused, responsive, and informative. Far above the other dealers service centers that I have experienced.

Courteous, friendly, professional, thorough, honest and trustworthy service department! I would not trust my Honda with anyone else!