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Lou Fusz Subaru St. Louis

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,397 reviews)
2018 state dealer award
View 5 awards
2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Subaru St. Louis from DealerRater.

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Shelby Parker, Brian Eaton, Dan Welby and the entire...

Shelby Parker, Brian Eaton, Dan Welby and the entire service tram at Lou Fusz Subaru continue to provide great, prompt service for my 2008 Impreza.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

Ignacio is an excellent salesman! We had a very pleasant...

Ignacio is an excellent salesman! We had a very pleasant experience. Bryan made finance a breeze. I would definitely make another purchase with Lou Fusz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

Amazing how kind and patient Chuck was while juggling...

Amazing how kind and patient Chuck was while juggling three customers at once!!! While not having exactly what I was looking for, he found a couple choices quickly and called us in a few days. He’s great and loves Subarus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

We had an amazing interaction with Chuck Molloy at Lou...

We had an amazing interaction with Chuck Molloy at Lou Fusz Subaru. He was never pushy, he answered our many questions and he helped us get the exact Crosstrek we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

I was very pleased with the help that I received from...

I was very pleased with the help that I received from Chuck Molloy at Lou Fusz Subaru for the purchase on my Subaru Legacy. There was never any pressure to buy and the final price offer was competitive with other dealers, without actually having to mention anyone else's offers. I would definitely recommend using this dealership and working with Chuck. Chuck was also great at introducing me to all the feature of the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect star rating. We really appreciate you coming in to see us.

Chuck Molloy was low key, knowledgeable, informative,...

Chuck Molloy was low key, knowledgeable, informative, helpful, kind, and low key. No pressure sales. I also learned he is a fellow Vietnam War veteran. National Vietnam Veterans Day was Monday March 29.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

Chuck and Bryan made this experience one of a kind! There...

Chuck and Bryan made this experience one of a kind! There was no pressure at all! I appreciate the time and effort they put into finding me the right car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

Thank you for the great experience - Lou Fusz - Chuck and...

Thank you for the great experience - Lou Fusz - Chuck and General manager John Overall I am extremely happy with Lou Fusz, evident from my third Subaru! They provided valuable insight and suggestions, helped me make the right choices - the internal two-tone leather, taking the extra mile to get what I wanted to suit my needs. The overall purchase experience is top-notch, there is nothing more I can think of that one can ask for! Thank You very much, Chuck and John Molloy’s !!! and of course Lou Fusz, the best Subaru dealer in St Louis, Missouri in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

My buying experience, thanks to Mr. Ignacio Gomez, was...

My buying experience, thanks to Mr. Ignacio Gomez, was surprisingly pleasant. He made the process clear, comprehensive, quick. In addition, he suspended regular practice by holding a used car for a few days while we gathered cash for the purchase. This kind of personalized service stands out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

My experience with this dealership was excellent. There...

My experience with this dealership was excellent. There was no pressure at all. I worked with Paul Lucero, a very nice gentleman and very knowledgeable. I was interested in either a Crosstrek or a Forrester, and he was very helpful as to both. Ended up buying the Forrester, and the whole experience was very easy and pleasant. I am certain that my partner will contact Paul when he is ready to purchase a new car. I first went into the dealership on a Saturday afternoon and drove away in the new car on Monday evening. Quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.